리뷰 (1,989)

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4.8
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2022년 8월 4일

I have tried a CedCommerce app before and was impressed by the ease of the dashboard operation. This one works similarly efficently with a similar format as the Shopify design. The interface to ETSY API was smooth and the options to set additional input on etsy was fast. when seeking technical support, the response was with a real human rather than bot, with the issue resolved within 2 minutes. I wish all apps were as easy to use.

Stationerie.com
영국
앱 사용 기간 1일
2023년 3월 21일

I HAD A HARD TIME UNDERSTANDING THE APP AS SUCH AND HOW IT WORKS BUT THE TECHNICAL SUPPORT IS WONDERFUL, THEY HELPED ME WITH EVERYTHING STEP BY STEP, VERY SWEET PERSON AND VERY CLOSE. THEY ANSWERED ME INSTANTLY, IT WAS LIKE HAVING THE PERSON IN MY HOUSE. ♥

Thelordandcompany
스페인
앱 사용 기간 대략 1개월
2022년 8월 18일

The customer service is amazing. It's very fast. They sometimes helped me to do instead or even had a google meeting to show me step by step. I really appreciate their support! Superb!

Hometown Momento
미국
앱 사용 기간 1일
2019년 5월 4일

I used this app for the 7 day free trial. I found the staff most helpful and efficient in responding to questions. The 7 day free trial helped me to understand how to navigate between the two systems.

I STAND FOR - ethically sourced apparel
오스트레일리아
앱 사용 기간 대략 1개월
답글 CedCommerce개 2019년 8월 6일

Dear I Stand For,

Thanks for sharing your thoughts here. We still would like to hear your other concerns so that we can perform excellently in terms of service.

Thanks,
Team CedCommerce.

2021년 1월 20일

Good support. I TAKE THAT BACK! BESSSSST SUPPPORRRRT! Made the process smooth and easy. i would highly recommend if you are using etsy

Cryptochips
미국
앱 사용 기간 1일
2019년 12월 22일

These guys have serious problems with their chronjobs. I have had to manually update syncing several times as I've been testing this app over the last month. It's generally unreliable and I've oversold products multiple times because it doesn't sync properly. Huge headache. Seeking alternatives. I would like my money back.

Co-Kan
미국
앱 사용 기간 대략 1개월
2022년 2월 7일

I'm still learning the app but what really stands out is the customer service real people 24/7 could not ask for more

Calico Wood Signs
미국
앱 사용 기간 1일
2019년 11월 9일에 편집됨

I want to tell you that I am very happy with great service the team provides. the only thing you must know is the PayPal issue

I already spent lots of dollars on advertising but unfortunately, because I am from Israel I can sell only for customers having pay pal. this is really not the best thing for me. the service is ok and they try to help.

saritshay
이스라엘
앱 사용 기간 대략 1개월
2020년 3월 14일에 편집됨

I have paid yearly subscription, They are good guys, cedcommerce customer service is the best between their competitors.thanks.

ToolSharona
이스라엘
앱 사용 기간 대략 1개월
2021년 1월 29일에 편집됨

Re their reply: We did not look for a discount. They offered one! We agreed and asked or nothing other than a refund. Why? Because the app was rubbish. Shopify arranged the refund. Avoid this app! The app promises a refund. But after weeks of waiting still no refund. Just told to 'hold on'. Shopify agreed to refund. But then the app makers charged me again! Please avoid this app. After days of waiting, talking to support, waiting and waiting and waiting and it is still not fully working. Glitchy. And unconvincing. Support is largely clueless. Every time we try to load an item the app logs us out and asks if we want to install it. Support says wait. 9 hours later --- still waiting. Avoid this app. A total waste of time and money. It is not fit for purpose. Dire. no stars! Update: it gets worse. I sell prints. The app says it replicates everything on my site and in shopify. Wrong. It does not show sizes. So no-one can see how large the print is. The app people did not tell me that before I paid. Everything about this app is disappointing. It has taken them 7 days to tell me that latest error. 7 days of talking and asking questions. Really bad form. and the info drips out only after they have taken your money.

Flashbak Shop
영국
앱 사용 기간 대략 1개월
답글 CedCommerce개 2021년 1월 29일

Hi there,

It is painful that we were not able to meet your requirements. You were charged for the app because you have chosen a paid plan and using the app. We have refunded your amount through Shopify and got confirmation that you received the same too.

As per the conversation between you and our support, we found that you were looking for a discount. Our team member asked you for a timeframe to discuss with the team, and you disconnected. We also tried to reach you but always got a negative response from your end.

We will look to work with you shortly.

Thanks,
Team CedCommerce.