Etsy Integration ‑ CedCommerce

Do not hire Utkarsh and do not pay upfront for the yearly subscription. Very bad and unethical business practices — extremely unprofessional. I would not recommend hiring them for development work.

I hired this company for Shopify development on October 10th, with Utkarsh in charge. They assured me they would upload all of my 2,500 products to Shopify. However, they pressured me to buy a $700 yearly subscription, promising faster results and using high-pressure sales tactics.

They never provided a service agreement, which most reputable companies (like LitExtension or LitCommerce) do. After two months of work, they didn’t complete the project and kept asking for more time without ever giving me a clear deadline.

Eventually, after four months of delays, they told me I would need to spend an extra $2,500 per month because of Shopify’s “limitations.” This was a huge expense they never mentioned upfront. If I had known, I wouldn’t have started the project.

When I asked for a refund, they only gave me a small partial refund for the unused subscription — nothing for the incomplete development work. They kept extending the timeline and didn’t deliver as promised.

If you’re considering working with them, be very cautious — especially if they ask you to buy a yearly plan. Make sure you get a clear deadline and a written refund agreement before paying anything.

Overall, I found their practices to be misleading and unprofessional. I wouldn’t trust them with even a small project. There are better companies out there — I recommend choosing someone else.

I have reported them to Federal Trade Commission and Better Business Bureau (BBB) with proof.

You should report it to BBB so that they can be taken down if you face the same issue with their service.

Horrible product that breaks all the time, I am having a lot of duplicate sales, my rep quit and now I am left with no contact information. This system is horrible do not use it. Worst product ever!!!!

Awful experience not automatic at all

Ok until you want to cancel.

Hands down the most frustrating experience ever. I decided I no longer needed the app and deleted it per CED instructions. They say that is how to end your account and stop billing.

They billed me again anyway. When I saw it on my pending Shopify bill, I reached out to have the charge removed rather than pay for it and hope to get a refund. They would not remove the charge. I ended up paying and hoping to get a refund. This whole process wasted so much of my time.

Integration was easy. The support team was quick to respond but they overpromised and underdelivered. BE CAREFUL. There is no way to cancel my subscription except email; and i was charged for one extra month after i was told by their team that my subscription is cancelled (which they didnt cancel)

I took their SEO service for a hefty extra cost and the lady working on my listings, vaishali was extremely unprofessional. She had limited knowledge and made a bunch of spelling mistakes for keywords and did not do more than half the work promised by her co-worker Mhd Fahad.

DO NOT WASTE YOUR MONEY !!! I GOT NO BUSINESS FROM THEM AND THEY TOOK PAYMENT FOR A FULL YEAR BEING TOLD NUMEROUS TIMES THAT I DID NOT WANT SERVICE THEY STOLE MY MONEY !!!! I HAD BEEN FIGHTING THEM FOR 2 MONTHS !! I WISH I COULD GIVE NEGATIVE STARS

Does not work with Etsy for order integration. No where is this stated until you sign up, link your store, and go through all the on-boarding processes. After that, and only then, do you see the message that order management is unavailable for US sellers across all integration service providers. Very frustrating to find this out only after going through all the hoops and work above.

Still charging a company for an annual subscription even after you stop selling on Etsy and can't use your app is not okay...hence the 1 star review.

If you're signing up for this app, I suggest going month to month so you are not locked in and in our position of no refund.

NEVER use this app.
I REPEAT, NEVER USE THIS APP.
Not only it bugs, but they upload all your product (while you asked them not to do so) AND ERASE HOURS AND HOURS OF SEO WORK YOU HAVE DONE ON YOUR PRODUCT
TO AVOID AT ANY COST, TRUST ME!
There are also plenty of others new apps cheaper, which I will migrate once my contract ends with them.
Never again!

I'm zero for two on CEDCommerce Apps. I recently left their Amazon integration for another vendor because inventory would not sync from orders.

Now, with the Etsy integration Inventory has stopped syncing and I've handle to cancel several orders from Etsy... diminishing my compliance with their platform.

I reached out for support who said they were syncing my inventory and not to worry. I just took another order for a product that should have been zero inventory.

Time to leave, hopefully I can get a partial refund for the year I pre-paid.