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Easy to list many listings to Etsy. Good &fast customer Service. However, you can not choose which products that you would like to list when your product lists are more than 1,000 items(as the plan I choose). What you have to do is delete product in your store to have space left to list other item.
If they can fix this, it would be great.
Takes some getting used to and can be a bit complicated to set-up the first time. Once settings are complete, it can be more automated
CedCommerce customer service is excellent. They responded quickly to my query and helped me troubleshoot my problem to find an effective solution to my problem.
Below still stands but their app does not import weight into etsy listing. When I told them this they said it was etys fault, but when I tested a different platform that has this service it worked so I fail to believe it is entirely etsys fault. Regardless should not be my job to fix. This was about 6 months ago, they said they would fix it, it still does not work.
Still disappointed as well that the formating of text does not translate correctly.
-----original review
Really Really great Customer service. Always online and super quick to respond with screenshots and support. There are a few glitches that are frustrating but overall an incredibly smooth well designed app. Has nearly every feature I would want and it all actually works. The setup is hard to learn but the customer service will always help you. A bit on the pricier side but you can't find anything this well made for this. Small issues: Formatting in text gets screwed up, so you have to go into each listing to edit description
At first this integration app has boosted our sales like crazy, but we ended up having to delete it because it has too many problems. The syncing didn't work properly and refunds weren't showing properly in our sales reports. The technical support team was very responsive which was great but wasn't able to fix things for us in a way that worked efficently for us so we spent way too much time on the chat with them. This app is a great idea in theory but is too buggy to be useful for us.
Im beginner but somebody recommend for me. Let us see how it goes but I saw the plan is too high. They should have a basic for beginner plan so we can start our bussiness on this. definite it will be success since etsy has been there in the market already and i know they know what they are doing.
I am sure it would be a great resource if I could work it, but it is far too complicated to set up and understand what is happening for my. old creatives brain. I did not understand the videos either. I have too many sales right now to risk loosing track of purchases or not know exactly what is going on. I need to keep it simple to avoid bad reviews. This app is not simple. However, if you have a tech mind it may be a big help. Wish I could have made it work and understood what was happening with my linking and sale process.
Seems to work ok but pricing! The monthly model *but pay a year upfront* is just a rip off. Stage monthly payment by adding features - installed a different app with more *customer focused* pricing structure
Dear Forty&Deuce,
Thanks for sharing your concern.
We would like to inform that we have a different pricing model according to the need of the user, but we can't show all on our Pricing Page. All you just need to do is, discuss with our team and definitely, you will get the desired plan for Etsy Marketplace Integration.
Waiting for your coming back.
Thanks,
Team CedCommerce.
I tried the 14 day trial of this app and it seemed to work out well, but I never got a respond from the support team to my questions to be able to continue with the app. we were hoping to install the paid version, but it's a pity we didn't get the customer support to set this up.
Dear Ethical Jewelry,
Thanks for sharing your concern.
Great to hear that you like the functionality of the app. We can see, you have uninstalled the app after 8 minutes of installation. Also, we didn't find any questions from your end to our support. There is no conversation history between you and our team as you stayed only for 8 minutes. We also sent you the mail at the time of app installation.
I would like to inform that we don't offer a free trial of 14 days. We think that there is some perplexity. It would be great if you can install the Etsy Marketplace Integration App again and give us another chance to serve you. Always believe in quality customer service, we always try to help our customers so we can also extend your trial according to your need.
Waiting for your comeback.
Thanks,
Team CedCommerce.