Etsy Integration ‑ CedCommerce
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The CedCommerce App has been a great addition to our store. It makes managing our listings much easier by allowing seamless synchronization of products, inventory, and orders between the two platforms. This has significantly reduced manual work and helped us maintain accurate stock levels across channels.
The app is quite feature-rich and provides useful tools for bulk listing, order management, and product syncing. What we appreciate the most is the responsive and helpful customer support team — they are quick to assist and guide whenever any issue or question arises.
Etsy integration is a huge help to us. After a short learning curve, it's easy to use, and if any problems arise, a very competent support team provides immediate assistance. Highly recommended.
Unfortunately I've had nothing but issues with CED Commerce. None of the issues were addressed all customer service rep did was bide time. First of all they charged me $1500 to connect my shop with my Etsy. Then charged nearly $100 a month for my shop to not even be syned accurately. It seems like I have to continuously contact my Etsy customers to let them know that they will be receiving the item they ordered. I'm currently looking for another Etsy Integration Platform that serves my business better. Hopefully before the next billing cycle.
Hi Higher Level Creations Admin,
Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met your expectations.
The initial setup involved custom development work to enable reverse syncing between Etsy and Shopify, which was completed based on the specific requirements requested.
Regarding inventory synchronization, the app updates inventory from Shopify to Etsy in near real-time. However, certain updates depend on Etsy API availability and limitations, which can sometimes affect how quickly changes are reflected. Our team had also suggested managing inventory and order updates primarily from Shopify, which helps maintain accurate synchronization across both platforms.
In terms of billing, our plans include defined usage limits, and additional charges may apply if the usage exceeds the selected plan’s limits, as outlined in the pricing details.
We truly value your feedback and would be happy to review your case again to ensure everything is working as expected. Please feel free to reconnect with our support team so we can assist you further.
- Team CedCommerce
Do not use this app if you are serious about your business, because this team is not.
You can catch their attention ONLY if you uninstall and the manager immediately messages to make you stay.
The team has no clue what's going on in there- and best part- after you raise ticket, and problem is not yet attended, they try to cross sell the next plan or their "Assistance" services.
Worst service and tool possible, wish I had known better.
Their customer support rarely responds to issues and now they have duplicated almost 7000 products as digital downloads. That cost us $1400. Do not use this app or company.
Hi QuiltingFabricPanels Admin,
We’re truly sorry to hear about your experience and understand how concerning the product duplication issue must have been. That’s certainly not the experience we aim to deliver.
Our team has already reached out to you directly to review this matter in detail and identify the exact root cause. We take situations like this very seriously and are committed to thoroughly investigating what may have caused the unexpected listing behavior.
We respect your decision and genuinely appreciate the opportunity you gave us. If you’re ever open to revisiting the discussion, we would welcome the chance to properly review and support your store setup.
Wishing you continued success with your business.
— Team CedCommerce
I had a fantastic experience working with the team. The staff were incredibly helpful, and I especially want to thank Anyatra for going above and beyond. She helped me successfully integrate my Shopify store with Etsy, making what felt like a complicated process smooth and stress-free.
Not only did she assist with the technical setup, but she also helped polish the overall look of my products, ensuring everything appeared professional and cohesive. On top of that, she took the time to clearly explain how to track sales and manage inventory efficiently, which has given me so much more confidence in running my business.
I truly appreciate the patience, knowledge, and support provided. Highly recommend their services!
Great customer service, had an issue with the Listings not showing up properly and they were nice enough to walk me through a fix. Super fast response.
Super friendly and professional service. I would especially like to mention dear Anyatra, who took a lot of time for me and was exceptionally kind, attentive, and helpful. A truly wonderful customer experience. Highly recommended.
The CedCommerce was extremely helpful guiding me through some difficulties but the app is easy to manage and use.
Utkarsh helped me a lot with my questions and he's the reason why i'm sticking with cedcommerce!