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I really enjoy using this application and it makes it so easy for me to use! The customer service is AMAZING!!! They helped me upload all of my product super fast! AND I got my first sale! Woohooo!! I am very HAPPY!!!!!!
I cross-published 50 products from Shopify to Etsy today. I thought it would be like pulling teeth but it was a breeze, but only thanks to Srajan the miracle Chat assistant who virtually "stayed right there with me". Otherwise I would have gone crazy copy-pasting between the two, or floundered by myself in the app. -- Haven't had a chance yet to try other features but so far very good.
Good integration, sometimes freezes my browser though so please work on optimising your frontend. Support is very helpful.
There is no option within the app to cancel my account or remove billing information. I have messaged them to close my account but they keep billing it to my Shopify account without my permission. DO NOT INSTALL THIS APP
They claim it is a "free trial" but then it is impossible to cancel the app and they keep billing you $60 a month direct to your shopify account. As it is not billed to a credit card it is impossible to block the payments or make a dispute.
Hi Sketch Laser Cutting,
We are very sorry about the experience you have through this app. We have initiated your refund for this app. It seems there is some confusion in terms of communication. Can you please get connected with us, so that we can look into your concerns? Please reach us- nehasingh@cedcommerce.com
Thanks,
Team CedCommerce.
Wow, this app is extremely helpful with my Etsy order sync. A little hard to understand at first, but customer support is there ALL THE TIME!! This is sooo important for all businesses to just solve the problem and move on, not wait two days for an answer. I am so very, very pleased with the price and support!
l was having some issues with importing some of my products from my old store in shopify over to Etsy. I had the opportunity to work with Shikha Chaturved on the technical support at Etsy Marketplace and I must say that I am over satisfied with his support
The app it's just amazing, the customer support Rishabh and Phoenix keep contact, close, with you on Skype, helping and answer at everything. They guide you and fix everything at any hour.
Great app/integration but we're here to review Shikha Chaturvedi's great customer service. Keep shining bright, Shikha, thanks for everything that you do!
Online support helps a lot, thank you so much..........................................................
Customer service is amazing! Super helpful and accommodating throughout. Store integration went very well