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I thought initially that this app would assist me in the conversion of my products to etsy but all it did was give me a bill for $299 that I didn't want but because I couldn't cancel it, I just went along with it in hopes that it would assist my business. WRONG!! Somebody.. Anybody.. please cancel it. I have reached out again today and hopefully I will get a response. I have been trying to reach someone and no one has answered. Maybe this will get someone to help me. Update: I spoke with someone who stated that they would process my refund and that was two weeks ago and the refund is not here. I don't understand what's going on. I need my money back. Not offering an option to cancel is not right.
Hi L3 CustomDesigns!
We are very sorry to hear about your experience with the app. I checked and found that we have already processed your refund from our end. You can confirm it by checking your account or can discuss it with Shopify support.
Also, I would like you to give us another chance. You can also get an extended free trial so that you can check the app properly.
Thanks,
Team CedCommerce
utkarsh was my support agent he was amazing helped me patiently step by step to get all set up i am so thankful for all the help i received Thank you UTKARSH you were above and beyond :-)
Super easy to use, compared to other dysfunctional integration apps, this one is a breeze. Customer support is prompt and not afraid of getting involved with the process to fix issues from their end. Customer support from other apps usually gives you a link to a blog post, not these guys, they help you get it done!
This app is so buggy, it's constantly having issues. If I could do it again I would invest in a 3rd party inventory management system like Ordoro. Eventually I'll make time to do the switch so I don't have to deal with these constant errors.
This is the easiest setup I've had to deal with. You really don't have to be tech-savvy for this, Fire me up Etsy!
Dear Cetoute's Goods,
Thanks for sharing your feedback. We are trying to make the functionalities easier every day so that our sellers don't face any problem to use them. Thanks for liking those features.
Regards,
Team CedCommerce.
i love them they help me with my store real face i love that make sure yall contact them if you have any problem
This app is amazing. Exactly what we needed! Any issues are quickly resolved by the support so a special thank you to Vatsal for the amazing support and for helping me!
great app i am very happy the customer service is amazing help me thought the end of the process i am very happy with this thank you
This app is really fantastic! I wasn't sure what to expect when I signed up to the free trial - but it is so worth trying it out. Shubham who is part of the customer service team is beyond helpful, he called me and literally walked me through the set up. This app is already saving me a lot of time so I have now signed up to a paid plan as it is worth every penny. Thanks!
Used app only to import listings from Etsy. Is now demaning over $20/month for an occasional import. Insane. Give us pack the free option for occasional use instead of this useless free trial.
Hi Pine-Ace,
We feel sorry that we were not able to understand your needs. Actually, your requirement is custom and we have made this system as per global standards. Whenever any seller has such kind of concerns, we strongly recommend, that they connect with us so that we can help them out.
I would request you to connect with us so that we can help you with the same.
Thanks,
Team CedCommerce.