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live chat is awesome!! they helped me install super fast and easy. I'm not very technologically savvy. i appreciate the help
I am fully satisfied with the app and customer service - there are very pleasant workers who consult about every question! Thanks a lot!
The app is very useful. I use it to list products to Etsy in "draft" form and then refine the final listing in Etsy. This allows me to get the photos and the attributes perfect in Etsy as they are slightly different to Shopify. I have configuired the app keep inventory up to date in Etsy (from Shopify) and maintain pricing (you can disconnect pricing at the product level if you want to provide separate pricing in Etsy). The app does a perfect job of importing orders back into Shopify when a new order is received. I currently have to manage refunds separately, it would be great if refunds were fully integrated with Shopify in future, but its not a big deal to be honest! Overall, an excellent intrgration app and the support is great: if you can't figure out how do something simply ask a question in the live chat window and the answer comes back within a few minutes!
Fast Support
Just started using this but so far it is working nicely. The support team was very attentive and helped me get everything set up and squared away. Excited to be able to use this to sync our etsy and shopify channels.
Just upgraded to the Starter plan, needed some help and got help quickly! Great subscription, hoping to upgrade once we begin getting lots of sales!!
Excellent support. Utkarsh was responsive, knowledgeable, and patient. My problem was quickly solved.
The helpdesk is amazing, got a quick video chat where they helped me with some questions and linking shopify to etsy works well for me
The customer service is great, especially Anyatra has helped me a lot with issues with the product integration. Thank you!
1) The app look and feel
It is a little confusing for me but I still finish setting quickly. Compared with other app, this is easy to use.
2) Easy Product Management offrered by the app
I do not use this function and block it. So I have no idea
3) App Profiling and Import section functionality
I do not need that function.
4) Hassle free integration with ETSY Marketplace
It goes smoothly.
5) Flexible and helpful support
The support outstanding. It is available for 24/7. Highly recommend.
Dear NCYPgarden,
Thanks for rating us 5 stars. As you have mentioned that app is little bit confusing, we would like to know those particular sections for which you are facing difficulty to understand.
Apart from this, Profiling is a necessary step to perform before uploading your products on Etsy.com. It enables you to categorize the products which contain the same property. This allows you to put some set of rules on your categorized products so that you can show all the features of your products and list them in a much better way on Etsy.
Thanks for praising our support, we will always be there to help you throughout your selling journey.
Thanks,
Team CedCommerce