CedCommerce Etsy Integration , 1.754 avaliações

Classificação geral
4,8
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
Data de edição: 14 de setembro de 2021

I thought initially that this app would assist me in the conversion of my products to etsy but all it did was give me a bill for $299 that I didn't want but because I couldn't cancel it, I just went along with it in hopes that it would assist my business. WRONG!! Somebody.. Anybody.. please cancel it. I have reached out again today and hopefully I will get a response. I have been trying to reach someone and no one has answered. Maybe this will get someone to help me. Update: I spoke with someone who stated that they would process my refund and that was two weeks ago and the refund is not here. I don't understand what's going on. I need my money back. Not offering an option to cancel is not right.

L3CustomDesigns
Estados Unidos
Aproximadamente 1 ano usando o app
CedCommerce deixou uma resposta 27 de setembro de 2021

Hi L3 CustomDesigns!

We are very sorry to hear about your experience with the app. I checked and found that we have already processed your refund from our end. You can confirm it by checking your account or can discuss it with Shopify support.

Also, I would like you to give us another chance. You can also get an extended free trial so that you can check the app properly.

Thanks,
Team CedCommerce

30 de agosto de 2020

This app is so buggy, it's constantly having issues. If I could do it again I would invest in a 3rd party inventory management system like Ordoro. Eventually I'll make time to do the switch so I don't have to deal with these constant errors.

Riverside Textiles
Canadá
Aproximadamente 1 ano usando o app
15 de junho de 2022

Used app only to import listings from Etsy. Is now demaning over $20/month for an occasional import. Insane. Give us pack the free option for occasional use instead of this useless free trial.

Pin-Ace
Canadá
12 meses usando o app
CedCommerce deixou uma resposta 16 de junho de 2022

Hi Pine-Ace,

We feel sorry that we were not able to understand your needs. Actually, your requirement is custom and we have made this system as per global standards. Whenever any seller has such kind of concerns, we strongly recommend, that they connect with us so that we can help them out.

I would request you to connect with us so that we can help you with the same.

Thanks,
Team CedCommerce.

Data de edição: 12 de maio de 2020

For etsy - its a bit expensive and more manual then desired but it works.

Regarding their policy of emailing me spam, not a huge fan. On their privacy policy they claim "You could also unsubscribe to the email services of CedCommerce by clicking on the unsubscription link provided at the bottom of the email." but no such link exists. I wish they would respect my privacy and not send me junk like "[1 Day To Go] Live Webinar on Business Growth in Crisis | Experts from Google & CedCommerce".

MOJ
Estados Unidos
11 meses usando o app
Data de edição: 24 de outubro de 2021

Very high annual value for the gains we obtain with the integration.
If we have different prices on ETSY, we must always be aware that the built-in does not change them.
When importing, it does not distinguish between sales values of the item and includes taxes. This makes it impossible to integrate with the invoicing system.
When doing the Shipping we still have to go to ETSY to update. Because if we do it in Shopify, the order is not processed in ETSY.
And if we do the processing in Shopify, the notification that goes to the customer is not ETSY's, it's Shopify's and it gets confusing for customers.

Pacifique Sud
Portugal
10 meses usando o app
11 de maio de 2023

If you have a large SKU count I would NOT recommend this app. Linking current products on Etsy to Shopify products is not easy - the automatic linking for large number of listings is almost impossible. We have identical SKUs and titles on both Etsy and Shopify and the auto-linking still will not work. Support was not helpful in resolving and it felt like we asked the same questions multiple times with no resolutions. They kept telling us they would get back to us with a solution and never would respond. The process of manually linking products takes multiple steps and is very very time-consuming and near impossible - it would take over 2 minutes per product and the search feature to find the products to connect them is buggy.

Mill Wood Art
Estados Unidos
8 meses usando o app
CedCommerce deixou uma resposta 22 de maio de 2023

Hi Mill Wood Art,
We apologize for the inconvenience you have faced.

CedCommerce Etsy Integration App allows you to sync your existing Etsy store products to your Shopify products based on SKU matching. It is an automatic feature that we have provided to our customers to reduce their manual efforts. If you have products on Etsy and Shopify with different SKUs, you can link these products manually through the app.

You had the same products on Etsy and Shopify with different SKUs, so automated syncing was impossible here. And this was not feasible for us to match your 10k listings manually through our support team. It was something beyond the features and support of the app.

We have tried to reach you multiple times through email but couldn't get your response.

We will wait to collaborate with you again soon.

Thanks,
Team CedCommerce.

1 de agosto de 2019

If you're doing print on demand, forget about this app. If you have a store with many products, you will eat up the SKU limit quickly and need to purchase an additional subscription. Its a huge time sink with little documentation or help. If you cancel, zero refund and you still get bombarded with emails with no way to stop them.

ZWACustoms
Estados Unidos
6 meses usando o app
CedCommerce deixou uma resposta 6 de agosto de 2019

Dear ZWA Customs,

Thanks for sharing your concern.

We would like to inform that the app is fully compatible with POD. In free trial period of 7 days for the app, you can list up to 50 SKUs and manage orders accordingly.

I sincerely apologize for the troubles you faced and still would like to get connected again with you.

Waiting for your coming back.

Thanks,
Team CedCommerce.

3 de fevereiro de 2020

poor service. transactions are hit-and-miss with the integration. i do not recommend this app for use with etsy.

Lonely Oak Art Supply
Estados Unidos
5 meses usando o app
CedCommerce deixou uma resposta 7 de fevereiro de 2020

Dear Lonely Oak,

We feel sorry that we could not be able to meet your needs. We got that you were facing an order issue in-app but we would like to inform that your orders were showing in the failed category because the SKUs for that orders were not available in-app. To create orders in your Shopify store and in-app, SKUs must be available for the same and you didn't have the SKUs for that orders in-app.

We have refunded your amount and it's great to see that you are still connected with us.

Thanks,
Team CedCommerce.

29 de agosto de 2022

Never really worked and when i decided to cancel and get a refund it took them 2 months to send me screenshot of the refund but haven't see any yet.
Waisted $$$ and time.

LAGEMSHOPS.COM
Estados Unidos
5 meses usando o app
8 de janeiro de 2020

App doesn't sync properly which has led to products being oversold. App developer doesn't respond to these issues and other questions. I'll be looking for a better alternative.

VivaMexico.com
Estados Unidos
5 meses usando o app
CedCommerce deixou uma resposta 7 de fevereiro de 2020

Hi VivaMexico,

We are sorry for the inconvenience that you have faced. We were updating some functionalities because of which webhooks for inventory were taking time to work. We assure you will not face this problem again.

Thanks for stay connected with us.
Team CedCommerce.