Etsy Integration ‑ CedCommerce

Their app does NOT properly sync orders between Etsy and Shopify, especially if you're using it for automated fulfillment with suppliers like Printify. Once Etsy rolled out new API restrictions, CedCommerce became almost useless, and their only “solution” is a manual CSV import/export process that they want to charge $4000 one-time fee for this!!!!!

The whole point of using this app was to automate the fulfillment process, but instead I’m stuck manually entering shipping addresses and updating tracking numbers, defeating the entire purpose of using CedCommerce in the first place.

Support was no better. I was bounced between agents, given generic copy-paste answers, and told to fulfill manually... how is that automation?

I would call that HONESTLY - the worst plugin I have ever used. Uploading one listing takes ages and causing so many issues/errors.

I was trying to be so patient and do all step by step but after using that plugin for a nearly a year I still getting so frustrated to get some listings sorted

Used app only to import listings from Etsy. Is now demaning over $20/month for an occasional import. Insane. Give us pack the free option for occasional use instead of this useless free trial.

For etsy - its a bit expensive and more manual then desired but it works.

Regarding their policy of emailing me spam, not a huge fan. On their privacy policy they claim "You could also unsubscribe to the email services of CedCommerce by clicking on the unsubscription link provided at the bottom of the email." but no such link exists. I wish they would respect my privacy and not send me junk like "[1 Day To Go] Live Webinar on Business Growth in Crisis | Experts from Google & CedCommerce".

Horrible experience - do not recommend. Poor customer experience - each rep gives a different response and in the end absolutely no help.

Very high annual value for the gains we obtain with the integration.
If we have different prices on ETSY, we must always be aware that the built-in does not change them.
When importing, it does not distinguish between sales values of the item and includes taxes. This makes it impossible to integrate with the invoicing system.
When doing the Shipping we still have to go to ETSY to update. Because if we do it in Shopify, the order is not processed in ETSY.
And if we do the processing in Shopify, the notification that goes to the customer is not ETSY's, it's Shopify's and it gets confusing for customers.

If you have a large SKU count I would NOT recommend this app. Linking current products on Etsy to Shopify products is not easy - the automatic linking for large number of listings is almost impossible. We have identical SKUs and titles on both Etsy and Shopify and the auto-linking still will not work. Support was not helpful in resolving and it felt like we asked the same questions multiple times with no resolutions. They kept telling us they would get back to us with a solution and never would respond. The process of manually linking products takes multiple steps and is very very time-consuming and near impossible - it would take over 2 minutes per product and the search feature to find the products to connect them is buggy.

the app is not performing well. if your listing has variants the product cant be connected with Shopify (which doesn't have any sense), they refuse to refund my money $40 directly to the trash

While the basic functionality works, it is a ludicrous $50 / month at their lowest tier for the most basic of functions. They also advertise other integrations (like Wayfair) that they don't actually offer a solution for. And when I contacted customer support, they didn't reply. I chose this solution because I was looking for a single service provide that provides multiple integrations and they fell short on both price and scope of integrations.ac

Never really worked and when i decided to cancel and get a refund it took them 2 months to send me screenshot of the refund but haven't see any yet.
Waisted $$$ and time.