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Re-rate 6/24/23:
They have since bounced back from my original review. Customer service is now back on the ball, thankfully, and answers speedily.
11/27/22
Total customer service fail. I had been using this app successfully and suddenly it stopped working and my site doesn't link to the app. I opened a ticket with the supposed 24/7 customer service. Seven days later, in the middle of holiday selling season, and no one has addressed the issue. I have added to the ticket 5 times and still no response. I am NOT happy. I was planning on adding their eBay integration app after Shopify retired the eBay selling channel, but I am thinking twice! So frustrated.
Some of the workings of the app are a bit confusing to me BUT, their online help as always been fantastic! I've reached out multiple times and I give 5 stars always for their support!
overall the support is great. the app takes a bit of getting used to, but there is great support on the other end.
Been working for a year with this app.
It was a little complicated in the start, but once you get the hang of it it works perfectly. I am especially happy with the online help by chat that is immediate, very friendly and effective.
Having this app helps with inventory and listings updates in a very easy manner, customer service is always helpful, great service!
Easy set up so far. I'm not quite sure I have everything done properly yet but will soon see if it's works. Look forward to see the influence on Etsy.
Recommended app for new Etsy sellers. There is only one issue that I have not been able to fix. But overall is a good app
great customer service always helpful and on hand at all times to help if you are stuck. great for bulk uploads
Helpful app, but interface isn’t as intuitive as I would prefer
I like the app, I feel like it's a little pricey and I would like if it was a little more streamlined.