Etsy Integration ‑ CedCommerce
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Second day exploring the app. Works good, easy to setup. But as always some questions arise. Contacted support, which explained me what to do very professionally. I'm very satisfied.
problems with app and shopify syncing to etsy. Instructions from App tech did not fix the problem
Hi StarGabi Admin,
We sincerely apologize for the frustration you’ve experienced with the syncing process. We understand how critical it is for your Shopify and Etsy stores to communicate correctly.
After reviewing your case, it appears the issue may have stemmed from locating specific products to sync. We wanted to clarify that the app does have a "Tag" filter available directly within the Filter menu, which allows you to easily select and upload specific products based on their Shopify tags.
We have reached out via email a few times with a video guide showing exactly where to find this setting, as we haven't heard back from you yet. We are confident this feature will solve the syncing problem you are facing.
Please reply to our email or contact us directly at support@cedcommerce.com so we can guide you through this personally and get your store running smoothly!
Best regards,
The CedCommerce Team
Excellent Customer Support!
I have been using this app for more than 3 years and have always received great customer service from the team! This app is vital to my business intigration between my Etsy and Shopify stores!
Excellent Customer Support - As Always. Thanks again to Harsh and his troubleshooting.
Awesome App, works perfectly and nice support. Thank you!
I highly recommend this syncing app! It has made it so easy to sell on 2 platforms and not have to do twice the work. I've been using it for over 3 years now. The whole support team has always been very helpful with any issues I've encountered. Also love that they are always available when needed.
Hersh did a great job helping me with a connection that was lost, highly recommend!
Great service helped me with my integration problem I was having. Very helpful and patient with me!
this sucks
Hi PicklePhernalia,
We’re sorry to hear about your experience and truly regret the inconvenience caused.
Upon reviewing your account, we noticed that an incorrect action was performed while handling draft products, which led to the issue. We also tried reaching out to you to assist and clarify the steps, but unfortunately, we did not receive a response.
We are absolutely open to helping you resolve this and guiding you through the correct process to ensure everything works smoothly. Please respond to our previous communication or reach out to us directly.
You can contact us at support@cedcommerce.com or via the in-app chat, and we’ll make sure everything is set up correctly for you. We’re here to help!
Kind Regards,
CedCommerce Team
