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App doesn't sync properly which has led to products being oversold. App developer doesn't respond to these issues and other questions. I'll be looking for a better alternative.
Hi VivaMexico,
We are sorry for the inconvenience that you have faced. We were updating some functionalities because of which webhooks for inventory were taking time to work. We assure you will not face this problem again.
Thanks for stay connected with us.
Team CedCommerce.
Jason was very helpful in helping make sure my Shopify store was integrated properly to my Etsy store. He helped me answer all my questions I had and his customer service was excellent.
This app has been very beneficial. The app itself can be a little overwhelming and somewhat complicated, but the more I use it, the more I realize the complexities are necessary. The best part about CED is their customer service. We have been using them for over 2 years and their support has been fantastic. In particular Aman, Ritik and Phoenix are life savers!
I am impressed by the excellent functions and super good customer service. They are really helpful in listening to app user concern and provide strong support immediately ( Live chat ). The functions are also super cool if you really need to use Shopify to sync inventory/list data from Shopify to Etsy. They did a good job. Highly recommend!
Dear giftSmilee,
Thanks for sharing your concern.
We always want that we provide 24*7 support to our sellers and for that, we use different mediums like online chat, ticket, emails, calls, skype, etc. Glad to know that you find the support and features of app useful.
Regards,
Team CedCommerce.
Works well for shopify and Etsy. Import and sync and publishing reducing manual work. Auto profile rules good.
I've been using this app for more than a year now and love it. I wouldn't say the app is always intuitive to use, but the customer service via online chat is excellent...very quick to respond. Every time I've reached out, they've helped me solve my problem within minutes (never more than 30)! The app itself is an incredible time saver. I recommend it to anyone hosting two shops (Shopify & Etsy) at once.
The app takes some adjusting to get used to, but the chat and team are very helpful. They are friendly, efficient, and respond instantly. I really appreciate the CED Commerce team!
We had an etsy shop already, but the support chat helped me to get everything fixed and up correctly. Recently we had to take a bunch of items off of etsy and the support team helped me do that and they were so professional and thorough.
Edit: I wanted to update since it has been about 3 years since I made this review. We have been using this app for 4 years now and have had lots of success with it. The support chat responds quickly and they are very helpful. The support is kind and they get the job done. Our sales on Etsy are better than ever thanks to this app!
Great app for Etsy store management for Shopify. Great support team always on, very helpful support team
Love this app, works incredibly well and is super easy to use. Intuitive dashboard and syncs seamlessly with my Shopify store. A++ customer service too, very helpful and readily available.
Dear Bench Clearers,
Thanks for sharing your kind words here.
Team CedCommerce.