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You're paying for half of a program.
When I started paying for this app, I was under the impression that it would handle syncing between both Etsy and Shopify, however I have come to find that it only handles syncing from Shopify to Etsy.
This meaning that if something is bought on Shopify it will be removed from Etsy, but if something is bought on Etsy it is NOT removed from Shopify.
Alright for syncing products to Etsy, but I ended up still having to adjust all my listings on Etsy anyway. The interface is clunky and doesn't load well. I think I'll be cancelling my service...
Ok until you want to cancel.
Hands down the most frustrating experience ever. I decided I no longer needed the app and deleted it per CED instructions. They say that is how to end your account and stop billing.
They billed me again anyway. When I saw it on my pending Shopify bill, I reached out to have the charge removed rather than pay for it and hope to get a refund. They would not remove the charge. I ended up paying and hoping to get a refund. This whole process wasted so much of my time.
The service was awesome and quick! He answered all my questions and the app is a great component to my business. I appreciate the hands on service and not speaking to a robot! Thanks
We have been very pleased with the integration between Etsy and Shopify using this app!
Great and easy to use integration app! If you run into any issues, the customer service is fantastic! Would definitely recommend.
brillinat app and even better customer service, would highly recommend
Quick support and overall very functional application that does what it promises
Very good App.
Excellent Support , always fast !
I had problem on BF sales, and they helped us soo fast
Anyatra Singh,great customer service.
Thank you so much Mohd fahad Khad for helping me this morning, I received great support and all my questions were answered. Now I'm able to finish setting up my store and can manage all my orders better. Thank you for the great customer service.