Overall rating Based on 128 reviews
I want to tell you that I am very happy with great service the team provides. the only thing you must know is the PayPal issue
I already spent lots of dollars on advertising but unfortunately, because I am from Israel I can sell only for customers having pay pal. this is really not the best thing for me. the service is ok and they try to help.
Please find a way for us to delete uploaded items that are not active yet. I selected wrong ones and could not delete them. I had to have your helpdesk delete them. It was alot of confusion to get this fixed. I was using the trial I though this would be much easier to get things uploaded then what I experienced truly. The video make it look simple that one mistake made my experience go left.
Thanks for sharing your feedback. We have provided the product deletion future earlier in-app but found that sellers were facing a different kind of issues. For example, they were deleting their uploaded products from the app so when they were receiving orders for those products, SKUs were unavailable in-app and they were unable to create order in-app. After that, they again created SKUs in-app to proceed the order. Apart from this, there were so many cases which were disturbing our database and creating a mess.
It really doesn't mean that this facility is not available for you. We are available 24*7 for you so that you can contact us for the same. We will do it accordingly.
I hope you understand the concern. We would love to serve you again.
This app works well! The error alerts could be improved but overall this works as expected. Looking forward to future updates!
Dear Lucky Feather,
Glad to hear that you find our app useful. We definitely inform you when we will ready with new updates of app.
I STAND FOR - ethically sourced apparel
I used this app for the 7 day free trial. I found the staff most helpful and efficient in responding to questions. The 7 day free trial helped me to understand how to navigate between the two systems.
Dear I Stand For,
Thanks for sharing your thoughts here. We still would like to hear your other concerns so that we can perform excellently in terms of service.