Avis (13)

Note globale
4,4
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 15 % des avis sont des avis à 1 étoiles
25 juin 2024

Not easy to customize widget

Doov Cosmetics
États-Unis
16 jours d’utilisation de l’application
Flagstonelab a répondu 27 juin 2024

I am very sorry that you found our widget difficult to customize. All the settings are available from the theme editor, and the widgets can be customized just like any other block in your theme editor. We value strong brand identity and have included many settings to allow our users to match their brand perfectly.

Here is a quick video demonstrating some of the available settings: https://youtu.be/YreZ0uPuCoc

I have also sent you a private message. Please know that we want the best for our users, and if you are displeased with something, we are here to help. Please contact us at contact@flagstonelab.com.

Kind regards, Jean

13 juin 2024

Unfortunately doesn't work.

I click preview in theme on one of the widget options and either get the error "Etsy Reviews Grid" not added. This template has the maximum number of sections.

Or if I try again it just does nothing

Also doesn't get all my etsy reviews seems to get only a very limited selection, so even if it did work, it wouldn't be suitable if you had a large collection of products like us as pot luck if you get a review come in for it

Pop Wears
Royaume-Uni
20 minutes d’utilisation de l’application
Flagstonelab a répondu 16 juin 2024

Hey Pop Wears Team,
I am so sorry for the issue you encountered.
When clicking the "Preview in theme" button, it adds the widget in a new section on your shop page. Unfortunately, the error message suggests that you have already reached the maximum number of sections your theme allows, so it failed to add this new section.
Alternatively, you can add the widget directly from your theme editor in any existing section.

I apologize for not including better guidance on how to do this, and I am updating the app to include clearer instructions based on your feedback.

Regarding the limited selection of Etsy reviews, we can process and send you all your Etsy reviews in your desired format.

Please let us make things right. Contact us at contact@flagstonelab.com.
Sorry again for the inconvenience.
Kind regards, Jean