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Active and clear support. Easy to install!
Thanks for the feedback! We're thrilled you found our support helpful and installation straightforward. Reach out anytime you need assistance!
- Kevin & Nova Apps Team
J'ai désinstallé cette application mais elle continue d'être active sur ma boutique. comment est-ce possible que quelque chose qui n'est plus là continue d'être là quand même?
Hi there,
I've carefully reviewed your recent feedback regarding our app, and I want to extend my sincerest apologies for any inconvenience you've encountered.
Upon reviewing your website, we did not find any traces of our cookie app remaining. It seems that our app's code has been successfully removed from your store. However, to provide you with the most accurate assistance, we kindly request a screenshot of the issue you mentioned in your review.
Without a visual reference of what you are experiencing on your end, it is challenging for us to pinpoint the exact problem and provide a solution. Your cooperation in providing a screenshot of the issue would greatly assist us in resolving this matter efficiently.
Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it.
Waiting to hear back from you soon. Please let us know if you have any other concerns.
Best Regards,
Pat
Fast and professional help from Izzy
We're thrilled you found our support fast and professional! Thank you for your kind words. Let us know if you need anything else! 😊🚀
- Kevin & Nova Apps Team
Great Simple app. perfect for the job. not a tech person but Jon from the live chat team help me to get it sorted. very satisfied...
Thrilled to hear you found our app perfect and our live chat helpful! Your satisfaction is our win. Thanks for sharing your experience!
- Kevin & Nova Apps Team
Jon was very helpful in supporting me with any issues I may have had
Thanks for sharing! We're glad to hear our support was helpful with your issues. We're here whenever you need us! 😊
- Kevin & Nova Apps Team
The app is 100%, the customer service replies in just a couple minutes and it's super informative. I recommend it to everyone!
Wow, thanks for the awesome review and recommendation! We're thrilled you're happy with our app and service.
- Kevin & Nova Apps Team
Good app, works great, support answers all questions. :-)
Thank you for the great review! We're thrilled you're enjoying our app and support. If you have any more questions, just let us know!
- Kevin & Nova Apps Team
Application simple et intuitive ! J'ai eu un problème avec un double affichage de la banner et Jon a été ultra réactif. Problème résolu en 10min je n'aurais pas pu espérer mieux.
Je suis ravi que vous ayez trouvé notre application intuitive et notre assistance rapide ! Vôtre satisfaction est nôtre priorité absolue. Merci d'avoir partagé votre expérience!
- L'équipe des applications Kevin et Nova
Great App. Alex in support answered within 2 seconds and sorted my inquiry out in less than a minute.
Wow, thanks for the shoutout! We're here to help lightning-fast. Don't hesitate to reach out if you need anything else. 🚀
- Kevin & Nova Apps Team
Ho avuto l´occasione di scrivere con Jon per un piccolo problema dell´app, é stato molto gentile ed ha risolto il tutto molto velocemente.
Kevin, sono di Nova Apps! Grazie mille per la tua recensione e il tuo feedback. Ho notato che ci hai assegnato 4 stelle sull'app. Ti chiedevi solo come possiamo migliorare la tua esperienza con l'app da parte del nostro team di supporto? 🙂 Ci piacerebbe ascoltarlo! 💓