Nova: GDPR Cookie Consent , 3.153 Rezensionen
Anpassen
-
Nach Bewertung
I had some trouble installing the app but Jon directed me to the problem, which was to do with enabling the app at my end in customisation of theme. All was then OK.
The customer support on the chat line was good, but the installation instructions when installing the app could have been clearer.
Thanks for the feedback! We're glad we could help you sort out the installation hiccup. We'll definitely work on improving our instructions!
- Kevin & Nova Apps Team
Ho avuto l´occasione di scrivere con Jon per un piccolo problema dell´app, é stato molto gentile ed ha risolto il tutto molto velocemente.
Kevin, sono di Nova Apps! Grazie mille per la tua recensione e il tuo feedback. Ho notato che ci hai assegnato 4 stelle sull'app. Ti chiedevi solo come possiamo migliorare la tua esperienza con l'app da parte del nostro team di supporto? 🙂 Ci piacerebbe ascoltarlo! 💓
I needed some help and Therese gave me a clear explanation to solve my problem. It was fixed within minutes
Thanks for leaving a feedback! We're glad we could swiftly resolve your issue. If there's anything we can do to improve your experience, please let us know!
- Kevin & Nova Apps Team
Manchmal kleine Bugs bei der Anzeige auf der Website, aber läuft größtenteils ohne Probleme. Support hilft super schnell.
Vielen Dank für Ihr Feedback! Wir sind an diesen Fehlern interessiert, aber es freut uns zu hören, dass unser Support-Team schnell weiterhilft. Ihr Feedback hilft uns, uns zu verbessern!
- Kevin & Nova Apps-Team
Easy to use an app just need a little assistance on here. The live support chat people Trish and Carmel were very helpful when I need something. the tutorial video in the app helped when I needed help I ask the live chat.
Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
J'ai été satisfait du service à la clientèle. L'application est très bon et facile à utiliser.
Je suis ravi que vous appréciiez notre application et notre service client ! Si nous pouvons faire autre chose pour rendre votre expérience encore meilleure, veuillez nous le faire savoir.
- L'équipe des applications Kevin et Nova
Seemed simple enough but I had an issue where using the default Ride theme on Shopify, I had a red circle icon appear when hovering over 'Got It' on my Cookie Bar. The chat support were immediate and are going to help me sort out the matter but it involves editing the cursor code for a default template! Not quite the simple procedure I wanted but the support is very good.
Hi Kanpeki Dog Grooming Scissors team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a positive experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team here at Nova will be delighted to assist you!
Best regards, Kevin
Diese app ist einfach einzurichten und hilft einem doch sehr weiter. Die einrichtung ist mit drei schritten fertig und falls man ein problem hat ist das support team in wenigen sekunden (nicht minuten) da.
Kevin hier von Nova! Vielen Dank für Ihre Bewertung und Ihr Feedback. Mir ist aufgefallen, dass Sie uns für die App 4 Sterne gegeben haben. Ich frage mich nur, wie wir Ihr Erlebnis mit der App von unserem Support-Team verbessern können. 🙂 Wir würden es gerne hören! 💓
The app is really useful for any E-store that would like to comply with EU-GDPR policies.
The support team, especially Alex was really helpful and efficient in assisting us.
Great App, keep it up ! ;-)
Kevin here from Nova! Thank you so much for your review and feedback - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓
Bonne expérience avec l'application, rapide d'installation, personnalisable, le bandeau ne prend pas de place sur le site. Service d'aide extrêmement efficace, merci à Jon d'avoir répondu à toutes mes questions avec une rapidité impressionnante.
Kevin ici de Nova! Merci beaucoup pour votre avis et vos commentaires - j'ai remarqué que vous nous avez donné 4 étoiles sur l'application - je me demande simplement comment nous pouvons améliorer votre expérience avec l'application de notre équipe d'assistance ? 🙂 Nous serions ravis de l'entendre ! 💓