Rezensionen (3.195)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 61 % der Bewertungen sind 5 Sterne
  • 28 % der Bewertungen sind 4 Sterne
  • 7 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
28. Mai 2024

I needed some help and Therese gave me a clear explanation to solve my problem. It was fixed within minutes

My Store
Niederlande
4 monate mit der App
Nova Apps hat geantwortet 29. Mai 2024

Thanks for leaving a feedback! We're glad we could swiftly resolve your issue. If there's anything we can do to improve your experience, please let us know!
- Kevin & Nova Apps Team

7. März 2024

she helpt me better then i think she could and she gave me extra tips that helpt a lot

Bliskshop.nl
Niederlande
3 monate mit der App
Nova Apps hat geantwortet 11. März 2024

So glad we exceeded your expectations and offered helpful tips! Your feedback is much appreciated. Thanks for sharing! 🌟
- Kevin & Nova Apps Team

29. März 2024

Must have app, 100% recommend it. Izzy was really helpful with the live chat customer support

Gasstop
Italien
9 monate mit der App
Nova Apps hat geantwortet 1. April 2024

Thrilled you love the app and found our live chat helpful! Thanks for the 100% recommendation. 😊
- Kevin & Nova Apps Team

6. Juni 2024

Izii was very kind, fast and helpful! Thanks
By Szava from Hungary

My Store
Ungarn
2 monate mit der App
Nova Apps hat geantwortet 10. Juni 2024

We're glad we could assist you promptly and kindly! Thank you for your feedback and for choosing our service! 😊
- Kevin & Nova Apps Team

2. April 2024

First of all, it is a free app. It is great, I have no complaints.
I've tested the EU GDPR cookie bar with VPN. It works perfectly
The service officer EJ helped me within several minutes.
I would recommend this app.

Nuance Lab
Australien
Etwa ein monat mit der App
Nova Apps hat geantwortet 4. April 2024

So happy you're enjoying the app and our service! Thanks for recommending us and for the awesome feedback. Cheers to your success! 🚀
- Kevin & Nova Apps Team

3. April 2024

Works great and if you need any help the chat help is fast, friendly and very helpful.

Dewaro
Niederlande
3 monate mit der App
Nova Apps hat geantwortet 5. April 2024

Awesome! We're proud of our quick and friendly chat support. Thanks for your feedback!
- Kevin & Nova Apps Team

13. Februar 2024

Alex is awesome, helped me out with the enquiry when the banner was not popping up. Clear instructions and great communication. App is fantastic too. Highly recommended 5*

Quotable Guru
Vereinigtes Königreich
2 monate mit der App
Nova Apps hat geantwortet 15. Februar 2024

Thanks for the awesome review and recommendation! We're so happy we could help and that you love our app. Your 5 stars brighten our day! ✨🤩
- Kevin & Nova Apps Team

19. November 2024

rapide et efficace, merci

Naoline Officiel
Frankreich
Etwa 18 stunden mit der App
Nova Apps hat geantwortet 20. November 2024

De rien ! Nous sommes ravis d'avoir pu fournir un service rapide et efficace. Merci pour vos commentaires ! 😊
- Kevin et l'équipe Nova Apps

10. Februar 2024

If you need help, they offer extremely fast and accurate answers!

Glow
Bulgarien
3 monate mit der App
Nova Apps hat geantwortet 12. Februar 2024

Wow, thanks for the great feedback! We're thrilled to provide you with the fast and accurate help you needed. Here for you anytime! 😊
- Kevin & Nova Apps Team

22. Februar 2024

J'ai désinstallé cette application mais elle continue d'être active sur ma boutique. comment est-ce possible que quelque chose qui n'est plus là continue d'être là quand même?

Dans la besace du p'tit Poucet
Frankreich
Fast 6 jahre mit der App
Nova Apps hat geantwortet 23. Februar 2024

Hi there,

I've carefully reviewed your recent feedback regarding our app, and I want to extend my sincerest apologies for any inconvenience you've encountered.

Upon reviewing your website, we did not find any traces of our cookie app remaining. It seems that our app's code has been successfully removed from your store. However, to provide you with the most accurate assistance, we kindly request a screenshot of the issue you mentioned in your review.

Without a visual reference of what you are experiencing on your end, it is challenging for us to pinpoint the exact problem and provide a solution. Your cooperation in providing a screenshot of the issue would greatly assist us in resolving this matter efficiently.

Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it.

Waiting to hear back from you soon. Please let us know if you have any other concerns.

Best Regards,
Pat