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Alex and her team really helped me out after a major cookie error caused our site traffic to drop by 90%!
Thanks so much guys!
Wow, we're so glad we could help get your site back on track! A 90% drop is no small feat to recover from. Thanks for the shoutout, and we're here anytime you need!
- Kevin & Nova Apps Team
J'ai désinstallé cette application mais elle continue d'être active sur ma boutique. comment est-ce possible que quelque chose qui n'est plus là continue d'être là quand même?
Hi there,
I've carefully reviewed your recent feedback regarding our app, and I want to extend my sincerest apologies for any inconvenience you've encountered.
Upon reviewing your website, we did not find any traces of our cookie app remaining. It seems that our app's code has been successfully removed from your store. However, to provide you with the most accurate assistance, we kindly request a screenshot of the issue you mentioned in your review.
Without a visual reference of what you are experiencing on your end, it is challenging for us to pinpoint the exact problem and provide a solution. Your cooperation in providing a screenshot of the issue would greatly assist us in resolving this matter efficiently.
Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it.
Waiting to hear back from you soon. Please let us know if you have any other concerns.
Best Regards,
Pat
Great App. Alex in support answered within 2 seconds and sorted my inquiry out in less than a minute.
Wow, thanks for the shoutout! We're here to help lightning-fast. Don't hesitate to reach out if you need anything else. 🚀
- Kevin & Nova Apps Team
very good
Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Nova Apps Team
Appli facile à mettre en place et à customiser, j'aurais aimé modifié aussi le CSS pour la taille et la police des caractères.
Great service!
Thank you! We're thrilled you had a great experience with our service. Let us know if there's anything else we can do for you!
- Kevin & Nova Apps Team
I think I need to do this review to get the install to finish. But, I see that I can edit my review! So, that's cool!
Straightforward, simple and does it what it says.
For five stars though should allow positioning through app rather than any additional code change.
App is great and is easy to use and setup. I'd like there to be further custom options like changing font and font size to give it a full 5 stars. The current font is too large.
Couldn't find another app like this. Seems to be working! Thanks so much :)