Avis (3 195)

Note globale
4,5
Nombre d’avis par note
  • 61 % des avis sont des avis à 5 étoiles
  • 28 % des avis sont des avis à 4 étoiles
  • 7 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
28 octobre 2024

I got very good help from Alex almost instantly when I had a problem.

Hyotyvoima
Finlande
Plus d'un an d’utilisation de l’application
Nova Apps a répondu 30 octobre 2024

Thanks for the feedback! Glad we could help you out quickly. 😊
- Kevin & Nova Apps Team

25 octobre 2024

Wonderful! It was a pleasant experience to contact the support team for help. The response was warm and efficient. Problem solved within 1 minute with the help of Alex. Thank you!

elenomad
Pays-Bas
Environ un an d’utilisation de l’application
Nova Apps a répondu 27 octobre 2024

We're glad your issue was resolved quickly and that you had a pleasant experience with our support team. Thanks for letting us know! 😊
- Kevin & Nova Apps Team

15 octobre 2024

The app is easy to use and offers the needed customization settings without being overly complex.

Cirer Elkony
Finlande
Environ un mois d’utilisation de l’application
Nova Apps a répondu 16 octobre 2024

Thanks for your feedback! We're glad you find the app easy to use with the right level of customization. Here if you need any further support! 😊
- Kevin & Nova Apps Team

22 janvier 2025

Thanks to Jon for his quick and efficient help. My issue was resolved within a matter of moments.

Sew Sew Mellow
Royaume-Uni
40 minutes d’utilisation de l’application
Nova Apps a répondu 23 janvier 2025

You're welcome! We're glad to hear your issue was resolved so quickly. If you need anything else, just let us know! 😊
- Kevin & Nova Apps Team

20 novembre 2024

Great support from Izzy, fixed the issue fast

Industry Superstore
Royaume-Uni
Environ 4 heures d’utilisation de l’application
Nova Apps a répondu 22 novembre 2024

Thanks for the feedback! We're glad we could resolve your issue quickly. Reach out anytime you need assistance!
- Kevin & Nova Apps Team

16 septembre 2024

Jon was very helpful and so quick to respond when I was not seeing the cookie banner appear on my website. Thanks again Jon for your speedy help with this!

Billabone
Afrique du Sud
24 minutes d’utilisation de l’application
Nova Apps a répondu 17 septembre 2024

Thanks for your feedback! We're glad we could help quickly with the cookie banner issue. Always here when you need us! 😊
- Kevin & Nova Apps Team

12 août 2024

App is great. Needed help turning it on, Pol helped and was quick.

Fit Health
Royaume-Uni
26 jours d’utilisation de l’application
Nova Apps a répondu 14 août 2024

Glad to hear you're enjoying the app and our quick support! If you need anything else, just let us know. We're here to help!
- Kevin & Nova Apps Team

20 mars 2024

Alex and her team really helped me out after a major cookie error caused our site traffic to drop by 90%!

Thanks so much guys!

Novomins Nutrition
Royaume-Uni
Presque 4 ans d’utilisation de l’application
Nova Apps a répondu 25 mars 2024

Wow, we're so glad we could help get your site back on track! A 90% drop is no small feat to recover from. Thanks for the shoutout, and we're here anytime you need!
- Kevin & Nova Apps Team

7 mars 2024

My support person Therese was awesome! She went above and beyond to make sure that I got a tricky issue figured out. Support was very quick even though I contacted them at 3am in the morning. The app is easy to use and offers the needed customization settings without being overly complex.

Native Dog Food
États-Unis
6 mois d’utilisation de l’application
Nova Apps a répondu 8 mars 2024

We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. Thank you for the awesome review!
- Kevin & Nova Apps Team

13 septembre 2024

App is great! Support team is very helpful.

My Store
Norvège
6 jours d’utilisation de l’application
Nova Apps a répondu 15 septembre 2024

Thanks for the feedback! We're glad you're enjoying the app and found our support team helpful. 😊
- Kevin & Nova Apps Team