Nova: EU Cookie Bar GDPR , 3 116 avis
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Fantastic customer support! I wished to have the font differently. Received a collaborator request and code has been edited for me with no additional charges.
Thank you for your positive feedback! We're glad we have accommodated your request to have the font edited. We appreciate your business and look forward to serving you again. - Kevin
The app does what it is supposed to do, and is fast and easy to install.
Chat support was incredibly quick to answer (considering the service is free), Therese was efficient and cheerful. Enjoyed her service.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! - Kevin
Great and it works well! On the chat I spoke with Jon and he really helped me through, he was really nice!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 - Kevin
Really a great experience .. such a great app and super great support team. . While i added app i stuck in a step but the way support team helped me .. really i am very thankful to them.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Best wishes, Kevin
It's not working. I asked for assistance but they were not able to fix it.
Hi Marco,
Darrel here from Nova Apps.
I've read your recent app store review and I sincerely apologize if the app didn't work on your store.
Unfortunately, we have run into some instances of incompatibility between our app and your theme. We are working to address these issues and provide a full and permanent solution so that any user can enjoy this app for free! However, since there are hundreds of themes out there, a permanent solution may take time.
In the meantime, we will continue to look into this to determine what may be causing this issue. Rest assured, that even though this is a free app, we don't take it for granted.
We also sent you an email regarding the issue. If you have any other questions, please just let me know.
Cheers,
Darrel
Amazing customer service! The people who helped me are wonderful and the service is great too. The banner on my website looks great aswell!
We're so pleased that you love our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 - Kevin
Il servizio di customer care è eccezionale, mi hanno risposto in chat in tempi brevi e hanno subito risolto il problema! Consiglio sicuramente!!!
Le tue gentili parole significano molto per noi e siamo grati per l'opportunità di servirti. Grazie per averci consigliato!
- Team di Kevin e Nova Apps
Excellent customer service!!
New to the whole E-Commerce world and they couldn't have been quicker to reply or more helpful.
Highly recommend!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. - Kevin
Very easy and very quick to install, and very good and responsive support from the technical team. thanks
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. - Kevin
Good app, works great, support answers all questions. :-)
Thank you for the great review! We're thrilled you're enjoying our app and support. If you have any more questions, just let us know!
- Kevin & Nova Apps Team