Note globale
4,5
Nombre d’avis par note
  • 60 % des avis sont des avis à 5 étoiles
  • 28 % des avis sont des avis à 4 étoiles
  • 7 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
Modifié le 14 juin 2023

Fantastic customer support! I wished to have the font differently. Received a collaborator request and code has been edited for me with no additional charges.

MISM
Allemagne
5 mois d’utilisation de l’application
Nova Apps a répondu 15 juin 2023

Thank you for your positive feedback! We're glad we have accommodated your request to have the font edited. We appreciate your business and look forward to serving you again. - Kevin

Modifié le 4 juillet 2023

The app does what it is supposed to do, and is fast and easy to install.
Chat support was incredibly quick to answer (considering the service is free), Therese was efficient and cheerful. Enjoyed her service.

Le Garage de Simone
États-Unis
4 mois d’utilisation de l’application
Nova Apps a répondu 4 juillet 2023

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! - Kevin

16 juin 2023

Great and it works well! On the chat I spoke with Jon and he really helped me through, he was really nice!

Paradiso Authentic Italian
Royaume-Uni
7 mois d’utilisation de l’application
Nova Apps a répondu 16 juin 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 - Kevin

14 avril 2023

Really a great experience .. such a great app and super great support team. . While i added app i stuck in a step but the way support team helped me .. really i am very thankful to them.

Babestarz
Canada
3 mois d’utilisation de l’application
Nova Apps a répondu 17 avril 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Best wishes, Kevin

18 mars 2024

It's not working. I asked for assistance but they were not able to fix it.

Metodo Sgarbi - Seduzione
Italie
Nova Apps a répondu 19 mars 2024

Hi Marco,

Darrel here from Nova Apps.

I've read your recent app store review and I sincerely apologize if the app didn't work on your store.

Unfortunately, we have run into some instances of incompatibility between our app and your theme. We are working to address these issues and provide a full and permanent solution so that any user can enjoy this app for free! However, since there are hundreds of themes out there, a permanent solution may take time.

In the meantime, we will continue to look into this to determine what may be causing this issue. Rest assured, that even though this is a free app, we don't take it for granted.

We also sent you an email regarding the issue. If you have any other questions, please just let me know.

Cheers,
Darrel

24 juillet 2023

Amazing customer service! The people who helped me are wonderful and the service is great too. The banner on my website looks great aswell!

Saka Saka
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Nova Apps a répondu 25 juillet 2023

We're so pleased that you love our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 - Kevin

23 novembre 2023

Il servizio di customer care è eccezionale, mi hanno risposto in chat in tempi brevi e hanno subito risolto il problema! Consiglio sicuramente!!!

It Girl
Italie
6 jours d’utilisation de l’application
Nova Apps a répondu 27 novembre 2023

Le tue gentili parole significano molto per noi e siamo grati per l'opportunità di servirti. Grazie per averci consigliato!
- Team di Kevin e Nova Apps

12 mai 2023

Excellent customer service!!
New to the whole E-Commerce world and they couldn't have been quicker to reply or more helpful.
Highly recommend!

House of Charm
Royaume-Uni
8 mois d’utilisation de l’application
Nova Apps a répondu 12 mai 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. - Kevin

3 juillet 2023

Very easy and very quick to install, and very good and responsive support from the technical team. thanks

Torres Novas
Portugal
10 mois d’utilisation de l’application
Nova Apps a répondu 3 juillet 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. - Kevin

13 février 2024

Good app, works great, support answers all questions. :-)

Zubryla
Lituanie
Nova Apps a répondu 14 février 2024

Thank you for the great review! We're thrilled you're enjoying our app and support. If you have any more questions, just let us know!
- Kevin & Nova Apps Team