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Great customer support. Technical issues solved within minutes on several occasions.
Thank you for your kind words! We're committed to providing excellent customer support and swiftly resolving technical issues. If you ever encounter more, we're here to help!
- Kevin & Nova Apps Team
It's not working. I asked for assistance but they were not able to fix it.
Hi Marco,
Darrel here from Nova Apps.
I've read your recent app store review and I sincerely apologize if the app didn't work on your store.
Unfortunately, we have run into some instances of incompatibility between our app and your theme. We are working to address these issues and provide a full and permanent solution so that any user can enjoy this app for free! However, since there are hundreds of themes out there, a permanent solution may take time.
In the meantime, we will continue to look into this to determine what may be causing this issue. Rest assured, that even though this is a free app, we don't take it for granted.
We also sent you an email regarding the issue. If you have any other questions, please just let me know.
Cheers,
Darrel
EJ! Muchas gracias por tu ayuda, excelentes observaciones y disposición!
¡De nada! Estamos encantados de poder ayudarle con excelentes observaciones. Si necesita más ayuda, ¡háganoslo saber!
- Equipo de aplicaciones Kevin y Nova
Rápido de instalar y además cuando tuve un problema me atendieron al minuto y me resolvieron el error.
¡Me encanta saber que la instalación fue muy sencilla y que nuestro equipo pudo resolver su problema tan rápido! Gracias por la respuesta. ¡Estamos aquí para ti en cualquier momento! 🚀
- Equipo de aplicaciones Kevin y Nova
the support stuff has great
Thank you for the compliment! Thrilled to hear you're happy with our service. We're always here to help!
- Kevin & Nova Apps Team
ringrazio il team e Michela per l'aiuto e gentilezza nel risolvere un problemino
Prego! Siamo lieti di poterti aiutare con il tuo problema. Non esitare a contattarci se avrai bisogno di ulteriore aiuto in futuro! 😊
- Team di Kevin e Nova Apps
Fast reply and good informations bb
Happy to hear you found our replies quick and informative! Thanks for the shoutout. If you need anything else, we're here for you!
- Kevin & Nova Apps Team
Ottima app, e veramente un'ottima assistenza!!!
Grazie! Siamo entusiasti che tu apprezzi la nostra app e che trovi eccellente la nostra assistenza. Fateci sapere se avete bisogno di qualcos'altro!
- Team di Kevin e Nova Apps
Jon assisted me and was very patient and professional
Thank you! We're happy to hear our team could assist you patiently and professionally. 😊
- Kevin & Nova Apps Team
Réponse très rapide en français et recherche immédiate de solution, merci!
Merci pour vos gentils mots ! Nous sommes ravis d'avoir apporté une solution rapide. Toujours là pour vous aider en français ou par tous les moyens possibles ! 😊
- L'équipe des applications Kevin et Nova