Nova: GDPR Cookie Consent , 리뷰 3,140개
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Great Simple app. perfect for the job. not a tech person but Jon from the live chat team help me to get it sorted. very satisfied...
Thrilled to hear you found our app perfect and our live chat helpful! Your satisfaction is our win. Thanks for sharing your experience!
- Kevin & Nova Apps Team
It works, it's free, awesome support chat, easy and fast installation... What else do you want?
I 100% recommend it.
Thanks a ton for recommending us! We're thrilled you love our app and chat support. Happy to make things easy and fast for you!
- Kevin & Nova Apps Team
Ho avuto l´occasione di scrivere con Jon per un piccolo problema dell´app, é stato molto gentile ed ha risolto il tutto molto velocemente.
Kevin, sono di Nova Apps! Grazie mille per la tua recensione e il tuo feedback. Ho notato che ci hai assegnato 4 stelle sull'app. Ti chiedevi solo come possiamo migliorare la tua esperienza con l'app da parte del nostro team di supporto? 🙂 Ci piacerebbe ascoltarlo! 💓
Fast reply, i got what i wanted perfect support
We're thrilled you received perfect support! Your satisfaction is our goal. If you ever need assistance again, just let us know.
- Kevin & Nova Apps Team
very good
Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Nova Apps Team
I adore this app. It's like super easy to use and I'm fascinated that it's completely free. I had I minor issue that the banner didn't show on a preview and on the website itself. But Alex saved the day. She sent me a useful guide with screenshots and all... So yeah, fast customer support, great app, and it's free yall!
Thrilled you love the app and our support could help! Thanks for your fantastic feedback. Enjoy the app, and remember, we're here for you! 😊
- Kevin & Nova Apps Team
I had a little problem and Jon helped me and he was super, efficient and quick! Thank you so much, glad to have downloaded this app!
Your satisfaction is our top priority! We're glad to have been of help. Thank you for choosing our app and for your kind words!
- Kevin & Nova Apps Team
Works great and if you need any help the chat help is fast, friendly and very helpful.
Awesome! We're proud of our quick and friendly chat support. Thanks for your feedback!
- Kevin & Nova Apps Team
It's not working. I asked for assistance but they were not able to fix it.
Hi Marco,
Darrel here from Nova Apps.
I've read your recent app store review and I sincerely apologize if the app didn't work on your store.
Unfortunately, we have run into some instances of incompatibility between our app and your theme. We are working to address these issues and provide a full and permanent solution so that any user can enjoy this app for free! However, since there are hundreds of themes out there, a permanent solution may take time.
In the meantime, we will continue to look into this to determine what may be causing this issue. Rest assured, that even though this is a free app, we don't take it for granted.
We also sent you an email regarding the issue. If you have any other questions, please just let me know.
Cheers,
Darrel
A Huge Thank You to Therese!
I recently needed some assistance with the cookie bar app, and I was lucky enough to connect with Therese from customer support. I can't say enough about the positive experience I had!
In short: knowledgeable and professional, clear and patient explanations, and positive and helpful attitude
Thank you, Therese!
Thank you for the glowing review! We're so pleased we could assist you effectively. Your kind words are truly appreciated, and we're here for any more help you need!
- Kevin & Nova Apps Team