Recensioner (3 190)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 61 % av omdömena har 5 stjärnor
  • 28 % av omdömena har 4 stjärnor
  • 7 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
25 maj 2024

Rain hielp mij erg goed tijdens de set up van de banner!

ELEA
Nederländerna
Ungefär 2 månader användning av appen
Nova Apps svarade 27 maj 2024

Fijn dat we je konden helpen met het opzetten van de banner! Als u meer hulp nodig heeft, laat het ons dan weten. Ik ben u graag van dienst! 🚀
- Kevin & Nova Apps-team

30 mars 2024

The app is 100%, the customer service replies in just a couple minutes and it's super informative. I recommend it to everyone!

Artgentina
Schweiz
25 dagar användning av appen
Nova Apps svarade 1 april 2024

Wow, thanks for the awesome review and recommendation! We're thrilled you're happy with our app and service.
- Kevin & Nova Apps Team

28 mars 2024

Application simple et intuitive ! J'ai eu un problème avec un double affichage de la banner et Jon a été ultra réactif. Problème résolu en 10min je n'aurais pas pu espérer mieux.

Oria & Co
Frankrike
Mer än ett år användning av appen
Nova Apps svarade 29 mars 2024

Je suis ravi que vous ayez trouvé notre application intuitive et notre assistance rapide ! Vôtre satisfaction est nôtre priorité absolue. Merci d'avoir partagé votre expérience!
- L'équipe des applications Kevin et Nova

14 februari 2024

Great Simple app. perfect for the job. not a tech person but Jon from the live chat team help me to get it sorted. very satisfied...

Impulcive
Irland
15 dagar användning av appen
Nova Apps svarade 15 februari 2024

Thrilled to hear you found our app perfect and our live chat helpful! Your satisfaction is our win. Thanks for sharing your experience!
- Kevin & Nova Apps Team

18 juli 2024

Good support

Printcandy
Nederländerna
42 minuter användning av appen
Nova Apps svarade 19 juli 2024

Thanks for the feedback! We're glad you found the support helpful. If you need anything else, we’re here for you!
- Kevin & Nova Apps Team

5 juni 2024

Customer Service from Jon was nothing short of excellent and efficient!

Thanks Jon!

Casa Mansio
Storbritannien
41 minuter användning av appen
Nova Apps svarade 6 juni 2024

You're welcome! We're glad we could provide excellent and efficient service. Don't hesitate to reach out if you need anything else! 😊
- Kevin & Nova Apps Team

28 januari 2024

Fast reply, i got what i wanted perfect support

Rusmart
Ungern
28 dagar användning av appen
Nova Apps svarade 30 januari 2024

We're thrilled you received perfect support! Your satisfaction is our goal. If you ever need assistance again, just let us know.
- Kevin & Nova Apps Team

16 februari 2024

Ho avuto l´occasione di scrivere con Jon per un piccolo problema dell´app, é stato molto gentile ed ha risolto il tutto molto velocemente.

The Pet´s Parent
Österrike
Nästan 2 år användning av appen
Nova Apps svarade 19 februari 2024

Kevin, sono di Nova Apps! Grazie mille per la tua recensione e il tuo feedback. Ho notato che ci hai assegnato 4 stelle sull'app. Ti chiedevi solo come possiamo migliorare la tua esperienza con l'app da parte del nostro team di supporto? 🙂 Ci piacerebbe ascoltarlo! 💓

10 mars 2024

*STOP* Don't waste your time. This app is free, but is NOT Google GCM V2 compliant. So using it doesx not help you ANYTHING here in the EU.

If you need a GDPR cookie consent tool - this is the one to skip and not consider sinceit's useless.
Best regards, Agnes

Glückskind
Tyskland
6 dagar användning av appen
Nova Apps svarade 12 mars 2024

Hi there,

I've read your recent feedback about our app, and I'm truly sorry for any inconvenience you may have faced.

However, it seems that there might be a misunderstanding regarding our app's compliance with Google Consent Mode (GCM V2) based on your previous interaction with our chat support. I want to clarify that our app is indeed compliant with Google Consent Mode (GCM V2). However, we were simply trying to explain that it's important to note that using our app alone does not automatically ensure full compliance with GDPR as there certain guidelines that you need to follow and fulfill on your own such as having the right settings in Shopify and crafting/displaying your own privacy and GDPR policy pages.

I have sent you an email discussing this in further detail. So, please feel free to discuss this further with us as we're more than happy to help.

We hope to hear back from you soon.

Cheers,
Lester

7 april 2024

Fast and professional help from Izzy

Perffugo
Litauen
Ungefär en månad användning av appen
Nova Apps svarade 8 april 2024

We're thrilled you found our support fast and professional! Thank you for your kind words. Let us know if you need anything else! 😊🚀
- Kevin & Nova Apps Team