评论 (642)
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Amazing client service 24/7 they are very kind
ALL OK
Great help service , polite , good app
Thanks for the kind words! We're glad you're happy with the app and our service. If you need anything else, we're here to help!
- Kevin & Nova Apps Team
top
Thanks for the awesome feedback! Let us know if you need anything else! 😊
- Kevin & Nova Apps Team
perfect
We're thrilled you're loving our service. Let us know if you ever need anything—we're here to help! 😊
- Kevin & Nova Apps Team
The app is easy to use and offers the needed customization settings without being overly complex.
Thanks for your feedback! We're glad you find the app easy to use with the right level of customization. Here if you need any further support! 😊
- Kevin & Nova Apps Team
App is great. Needed help turning it on, Pol helped and was quick.
Glad to hear you're enjoying the app and our quick support! If you need anything else, just let us know. We're here to help!
- Kevin & Nova Apps Team
Jon assisted me and was very patient and professional
Thank you! We're happy to hear our team could assist you patiently and professionally. 😊
- Kevin & Nova Apps Team
Good support
Thanks for the feedback! We're glad you found the support helpful. If you need anything else, we’re here for you!
- Kevin & Nova Apps Team
Jon was very helpful in supporting me with any issues I may have had
Thanks for sharing! We're glad to hear our support was helpful with your issues. We're here whenever you need us! 😊
- Kevin & Nova Apps Team
App facile da usare ed assistenza fantastica con tempi di risposta veloci. La consiglio vivamente :)
Grazie per la brillante recensione! Siamo entusiasti che trovi la nostra app facile da usare e apprezzi il nostro supporto rapido. La tua raccomandazione significa molto per noi!
- Team di Kevin e Nova Apps
Active and clear support. Easy to install!
Thanks for the feedback! We're thrilled you found our support helpful and installation straightforward. Reach out anytime you need assistance!
- Kevin & Nova Apps Team
EJ! Muchas gracias por tu ayuda, excelentes observaciones y disposición!
¡De nada! Estamos encantados de poder ayudarle con excelentes observaciones. Si necesita más ayuda, ¡háganoslo saber!
- Equipo de aplicaciones Kevin y Nova
fantastic!
Thank you! We're so glad you had a fantastic experience! 😊
- Kevin & Nova Apps Team
Izii was very kind, fast and helpful! Thanks
By Szava from Hungary
We're glad we could assist you promptly and kindly! Thank you for your feedback and for choosing our service! 😊
- Kevin & Nova Apps Team
Merci Thérèse pour votre aide et votre réactivité. Vous avez été d'une grande aide face au problème que j'ai pu rencontrer quant à l'affichage de l'application sur ma boutique.
Grâce à vous, l'application marche à merveille sur mon site web.
De rien ! Nous sommes ravis d'apprendre que l'application fonctionne désormais correctement sur votre site Web. N'hésitez pas à nous contacter à tout moment si vous avez besoin d'aide supplémentaire ! 🌟
- L'équipe des applications Kevin et Nova
Super gentilissima e paziente
Grazie! Siamo lieti di poterti aiutare con pazienza e gentilezza. Facci sapere se c'è qualcos'altro in cui possiamo aiutarti.
- Team di Kevin e Nova Apps
I needed some help and Therese gave me a clear explanation to solve my problem. It was fixed within minutes
Thanks for leaving a feedback! We're glad we could swiftly resolve your issue. If there's anything we can do to improve your experience, please let us know!
- Kevin & Nova Apps Team
Snabb och professionell respons, Rekommenderas starkt!
Tack! Vi är glada att du hittade vårt svar snabbt och professionellt. Din rekommendation betyder mycket för oss!
- Kevin & Nova Apps Team
Izzy hat Schnell geantwortet und auch direkt mein Problem gefunden bzw auch gelöst. Super Service!
Freut mich, dass wir umgehend helfen konnten! Wir streben jedes Mal nach einem hervorragenden Service. Zögern Sie nicht, uns zu kontaktieren, wenn Sie noch etwas benötigen! 😊
- Kevin & Nova Apps-Team
This app is easy to use and straightforward. It has enough customization for most stores and best part, it's free! EJ from the support team was really friendly too!
Thrilled you found our app easy and customizable! We're here to help anytime, and it's great to hear you had a positive experience with our support team!
- Kevin & Nova Apps Team
App werkt naar behoren.
Fijn om te horen dat het bij jou goed werkt! Als u suggesties heeft of in de toekomst hulp nodig heeft, neem dan gerust contact met ons op.
- Kevin & Nova Apps-team
A app é excelente, e prática. o atendimento é 5 estrelas, simpatia, rapidez e eficacia.recomendo..
Estamos muito felizes que você esteja amando o aplicativo e nosso serviço! Obrigado por nos recomendar. Avise se precisar de mais alguma coisa!
- Equipe de aplicativos Kevin e Nova
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Thank you for taking the time to leave a review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Nova Apps Team
A Huge Thank You to Therese!
I recently needed some assistance with the cookie bar app, and I was lucky enough to connect with Therese from customer support. I can't say enough about the positive experience I had!
In short: knowledgeable and professional, clear and patient explanations, and positive and helpful attitude
Thank you, Therese!
Thank you for the glowing review! We're so pleased we could assist you effectively. Your kind words are truly appreciated, and we're here for any more help you need!
- Kevin & Nova Apps Team
Great live chat customer support with Jon. Perfect !. Very reactive and solution found right away.
Thanks for your feedback! We're thrilled our live chat support was able to assist you so efficiently. 😊
- Kevin & Nova Apps Team
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Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Nova Apps Team
Fast and professional help from Izzy
We're thrilled you found our support fast and professional! Thank you for your kind words. Let us know if you need anything else! 😊🚀
- Kevin & Nova Apps Team
ringrazio il team e Michela per l'aiuto e gentilezza nel risolvere un problemino
Prego! Siamo lieti di poterti aiutare con il tuo problema. Non esitare a contattarci se avrai bisogno di ulteriore aiuto in futuro! 😊
- Team di Kevin e Nova Apps
Works great and if you need any help the chat help is fast, friendly and very helpful.
Awesome! We're proud of our quick and friendly chat support. Thanks for your feedback!
- Kevin & Nova Apps Team
Must have app, 100% recommend it. Izzy was really helpful with the live chat customer support
Thrilled you love the app and found our live chat helpful! Thanks for the 100% recommendation. 😊
- Kevin & Nova Apps Team
I had a problem with getting the cookie banner on my shopify webshop and Jon helped me in quick way! The problem was solved within 1 minute. Thank you Jon!
So glad we could help and get your cookie banner fixed quickly! Thanks for the shout-out, and if you need anything else, just holler. 😊
- Kevin & Nova Apps Team
Jon from Nova helped me out with the issue I had; very fast to reply, he's been of great help. Thanks a lot.
So glad we could help and you found our response quick! Thanks for the shout-out. We're here whenever you need us. 😊
- Kevin & Nova Apps Team
izzy was reliable and competent, I am grateful for her help and highly recommend her.
Thanks for your kind words and recommendation! We're thrilled to hear you found our support reliable and helpful. Grateful for your trust in us!
- Kevin & Nova Apps Team
Izzy is amazing! Thank You for the support
You're welcome! Thrilled to hear you had a great experience. Thanks for choosing us! 😊
- Kevin & Nova Apps Team
I could not get the cookie app to show on my website, but after chatting with Yaci- a very friendly support- the app was showing on my website. Thanks again Yaci for the Great Support.
So glad we could help you out! Thanks for the kind words. If you need anything else, we're here for you. 😊
- Kevin & Nova Apps Team
she helpt me better then i think she could and she gave me extra tips that helpt a lot
So glad we exceeded your expectations and offered helpful tips! Your feedback is much appreciated. Thanks for sharing! 🌟
- Kevin & Nova Apps Team
Reached out for help and Alex replied to me within seconds. She was super nice and helpful and the issue was resolved in no time :) Customer service 10/10 !
So happy to hear about your great experience! We aim for top-notch service, and your feedback is truly appreciated. Thank you!
- Kevin & Nova Apps Team
izzy del supporto tecnico dell'app Nova in meno di 5 minuti mi ha risolto il problema che ci ho impiegato io da solo in 15 minuti,quindi consigliatissima sia l'app che il supporto che si riceve
Sono entusiasta di sapere che il nostro team di supporto ha risolto rapidamente il tuo problema! La tua raccomandazione significa molto per noi. Grazie per averci scelto!
- Team di Kevin e Nova Apps
J'ai désinstallé cette application mais elle continue d'être active sur ma boutique. comment est-ce possible que quelque chose qui n'est plus là continue d'être là quand même?
Hi there,
I've carefully reviewed your recent feedback regarding our app, and I want to extend my sincerest apologies for any inconvenience you've encountered.
Upon reviewing your website, we did not find any traces of our cookie app remaining. It seems that our app's code has been successfully removed from your store. However, to provide you with the most accurate assistance, we kindly request a screenshot of the issue you mentioned in your review.
Without a visual reference of what you are experiencing on your end, it is challenging for us to pinpoint the exact problem and provide a solution. Your cooperation in providing a screenshot of the issue would greatly assist us in resolving this matter efficiently.
Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it.
Waiting to hear back from you soon. Please let us know if you have any other concerns.
Best Regards,
Pat
Fast reply and good informations bb
Happy to hear you found our replies quick and informative! Thanks for the shoutout. If you need anything else, we're here for you!
- Kevin & Nova Apps Team
Rápido de instalar y además cuando tuve un problema me atendieron al minuto y me resolvieron el error.
¡Me encanta saber que la instalación fue muy sencilla y que nuestro equipo pudo resolver su problema tan rápido! Gracias por la respuesta. ¡Estamos aquí para ti en cualquier momento! 🚀
- Equipo de aplicaciones Kevin y Nova
Great Simple app. perfect for the job. not a tech person but Jon from the live chat team help me to get it sorted. very satisfied...
Thrilled to hear you found our app perfect and our live chat helpful! Your satisfaction is our win. Thanks for sharing your experience!
- Kevin & Nova Apps Team