評價 (3,190)
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Great customer service!
Alex is patient, kind and willing to help.
Instruction provided is easy to go over and check all steps are done correctly.
Thanks again!
Thank you for your kind words! We're glad our team could assist you. Happy to hear the instructions were clear and helpful! 😊
- Kevin & Nova Apps Team
Izii was very kind, fast and helpful! Thanks
By Szava from Hungary
We're glad we could assist you promptly and kindly! Thank you for your feedback and for choosing our service! 😊
- Kevin & Nova Apps Team
Awesome app AMAZING support
Thrilled you love the app and found our support amazing! Thanks for the awesome feedback! 😊
- Kevin & Nova Apps Team
Alex and her team really helped me out after a major cookie error caused our site traffic to drop by 90%!
Thanks so much guys!
Wow, we're so glad we could help get your site back on track! A 90% drop is no small feat to recover from. Thanks for the shoutout, and we're here anytime you need!
- Kevin & Nova Apps Team
i recommend this app, got a walktrough all the way trough the installing process.
Also had a little issue with installing it, but EJ helped me within several minutes, and on top of that, he also gave me some extra tips to build my store.
Thanks for recommending us! We're glad to have been able to assist you swiftly with the installation and offer extra tips for your store. Your success is our priority!
- Kevin & Nova Apps-Team
My support person Therese was awesome! She went above and beyond to make sure that I got a tricky issue figured out. Support was very quick even though I contacted them at 3am in the morning. The app is easy to use and offers the needed customization settings without being overly complex.
We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. Thank you for the awesome review!
- Kevin & Nova Apps Team
I could not get the cookie app to show on my website, but after chatting with Yaci- a very friendly support- the app was showing on my website. Thanks again Yaci for the Great Support.
So glad we could help you out! Thanks for the kind words. If you need anything else, we're here for you. 😊
- Kevin & Nova Apps Team
A Huge Thank You to Therese!
I recently needed some assistance with the cookie bar app, and I was lucky enough to connect with Therese from customer support. I can't say enough about the positive experience I had!
In short: knowledgeable and professional, clear and patient explanations, and positive and helpful attitude
Thank you, Therese!
Thank you for the glowing review! We're so pleased we could assist you effectively. Your kind words are truly appreciated, and we're here for any more help you need!
- Kevin & Nova Apps Team
Easy and quick setup, I had some issue due to my error for which I was assisted by Alex on a live chat. Great and immediate assistance, 5min and we were good to go thanks to her help!!!
Really appreciated
We're thrilled we could assist you quickly and get everything sorted out! Thanks for your patience and kind words. Enjoy using the app! 😊
- Kevin & Nova Apps Team
Great live chat customer support with Jon. Perfect !. Very reactive and solution found right away.
Thanks for your feedback! We're thrilled our live chat support was able to assist you so efficiently. 😊
- Kevin & Nova Apps Team