Overall rating
4.5
Counts per rating level
  • 60% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and functionality in complying with GDPR regulations through a personalized cookie bar. The support team is often commended for their swift and effective help, particularly via live chat. Merchants also value the customization options and the helpful tips provided by the support team. It's recommended for any store needing to adhere to EU-GDPR policies.

January 19, 2024

It works, it's free, awesome support chat, easy and fast installation... What else do you want?
I 100% recommend it.

Elena Busto - Essential Beauty
Spain
7 days using the app
Nova Apps replied January 22, 2024

Thanks a ton for recommending us! We're thrilled you love our app and chat support. Happy to make things easy and fast for you!
- Kevin & Nova Apps Team

January 28, 2024

Great customer support. Technical issues solved within minutes on several occasions.

Avelena
Netherlands
2 days using the app
Nova Apps replied January 30, 2024

Thank you for your kind words! We're committed to providing excellent customer support and swiftly resolving technical issues. If you ever encounter more, we're here to help!
- Kevin & Nova Apps Team

February 3, 2024

Manchmal kleine Bugs bei der Anzeige auf der Website, aber läuft größtenteils ohne Probleme. Support hilft super schnell.

Lukas Lißewski
Germany
About 1 year using the app
Nova Apps replied February 5, 2024

Vielen Dank für Ihr Feedback! Wir sind an diesen Fehlern interessiert, aber es freut uns zu hören, dass unser Support-Team schnell weiterhilft. Ihr Feedback hilft uns, uns zu verbessern!
- Kevin & Nova Apps-Team

January 3, 2024

i recommend this app, got a walktrough all the way trough the installing process.
Also had a little issue with installing it, but EJ helped me within several minutes, and on top of that, he also gave me some extra tips to build my store.

MAMBO Nederland
Netherlands
31 minutes using the app
Nova Apps replied January 5, 2024

Thanks for recommending us! We're glad to have been able to assist you swiftly with the installation and offer extra tips for your store. Your success is our priority!
- Kevin & Nova Apps-Team

October 14, 2023

I had some trouble changing my currency, the steps in the guide didn't look the same on my computer and i couldn't find how to do it. I had it fixed simple and fast by your support Jon, how helped me. Thank you for you service!

LYS-UPP
Sweden
3 months using the app
Nova Apps replied October 17, 2023

Thank you for your feedback! We're happy to have provided you with a quick and effective solution. If you ever need further assistance, please don't hesitate to reach out. - Kevin

January 19, 2024

Quick app to install, I requested help from the support team who were very responsive.

Bodha Drinks
United Kingdom
31 minutes using the app
Nova Apps replied January 22, 2024

Thanks for sharing your experience! We're so glad you found the app quick to install and our support team responsive. If you need more help, just give us a shout! 😊
- Kevin & Nova Apps Team

January 5, 2024

I had a little problem and Jon helped me and he was super, efficient and quick! Thank you so much, glad to have downloaded this app!

PawBristle Boutique
Italy
11 minutes using the app
Nova Apps replied January 8, 2024

Your satisfaction is our top priority! We're glad to have been of help. Thank you for choosing our app and for your kind words!
- Kevin & Nova Apps Team

January 31, 2024

Its great! Lovely service as well.

LDGoods
Netherlands
1 day using the app
Nova Apps replied February 2, 2024

Thanks a bunch! We're thrilled you love our app and service. Your support means the world to us! 🌟
- Kevin & Nova Apps Team

January 28, 2024

Fast reply, i got what i wanted perfect support

Rusmart
Hungary
15 minutes using the app
Nova Apps replied January 30, 2024

We're thrilled you received perfect support! Your satisfaction is our goal. If you ever need assistance again, just let us know.
- Kevin & Nova Apps Team

December 8, 2023

they helped me in less then 2min. Great job guys, this app works for me.

SALOVE
Netherlands
About 1 hour using the app
Nova Apps replied December 11, 2023

We're glad to have assisted you so quickly! Thanks for the shout-out, and we're thrilled our app is working well for you.
- Kevin & Nova Apps Team