Overall rating
4.5
Counts per rating level
  • 60% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its GDPR compliant cookie bar functionality and excellent customer service. It's praised for its ease of use, customization options, and ability to fix major cookie errors. The multilingual support team is known for their technical expertise, quick responses, and helpful tips for store improvement. The app is also easy to install and configure, with readily available support for any issues.

March 20, 2024

Alex and her team really helped me out after a major cookie error caused our site traffic to drop by 90%!

Thanks so much guys!

Novomins Nutrition
United Kingdom
Over 3 years using the app
Nova Apps replied March 25, 2024

Wow, we're so glad we could help get your site back on track! A 90% drop is no small feat to recover from. Thanks for the shoutout, and we're here anytime you need!
- Kevin & Nova Apps Team

March 7, 2024

My support person Therese was awesome! She went above and beyond to make sure that I got a tricky issue figured out. Support was very quick even though I contacted them at 3am in the morning. The app is easy to use and offers the needed customization settings without being overly complex.

Native Dog Food
United States
6 months using the app
Nova Apps replied March 8, 2024

We strive to provide our customers with efficient and reliable service around the clock, and we're glad to hear that we've exceeded your expectations. Thank you for the awesome review!
- Kevin & Nova Apps Team

March 13, 2024

I could not get the cookie app to show on my website, but after chatting with Yaci- a very friendly support- the app was showing on my website. Thanks again Yaci for the Great Support.

hallomarena.nl - De Hipste en Leukste Trends en Gadgets Winkel
Netherlands
About 2 months using the app
Nova Apps replied March 15, 2024

So glad we could help you out! Thanks for the kind words. If you need anything else, we're here for you. 😊
- Kevin & Nova Apps Team

March 28, 2024

Application simple et intuitive ! J'ai eu un problème avec un double affichage de la banner et Jon a été ultra réactif. Problème résolu en 10min je n'aurais pas pu espérer mieux.

Oria & Co
France
Over 1 year using the app
Nova Apps replied March 29, 2024

Je suis ravi que vous ayez trouvé notre application intuitive et notre assistance rapide ! Vôtre satisfaction est nôtre priorité absolue. Merci d'avoir partagé votre expérience!
- L'équipe des applications Kevin et Nova

January 19, 2024

It works, it's free, awesome support chat, easy and fast installation... What else do you want?
I 100% recommend it.

Elena Busto - Essential Beauty
Spain
About 2 months using the app
Nova Apps replied January 22, 2024

Thanks a ton for recommending us! We're thrilled you love our app and chat support. Happy to make things easy and fast for you!
- Kevin & Nova Apps Team

February 14, 2024

Great Simple app. perfect for the job. not a tech person but Jon from the live chat team help me to get it sorted. very satisfied...

Impulcive
Ireland
15 days using the app
Nova Apps replied February 15, 2024

Thrilled to hear you found our app perfect and our live chat helpful! Your satisfaction is our win. Thanks for sharing your experience!
- Kevin & Nova Apps Team

April 2, 2024

First of all, it is a free app. It is great, I have no complaints.
I've tested the EU GDPR cookie bar with VPN. It works perfectly
The service officer EJ helped me within several minutes.
I would recommend this app.

Nuance Lab
Australia
1 day using the app
Nova Apps replied April 4, 2024

So happy you're enjoying the app and our service! Thanks for recommending us and for the awesome feedback. Cheers to your success! 🚀
- Kevin & Nova Apps Team

January 5, 2024

I had a little problem and Jon helped me and he was super, efficient and quick! Thank you so much, glad to have downloaded this app!

PawBristle Boutique
Italy
About 2 months using the app
Nova Apps replied January 8, 2024

Your satisfaction is our top priority! We're glad to have been of help. Thank you for choosing our app and for your kind words!
- Kevin & Nova Apps Team

April 7, 2024

Fast and professional help from Izzy

Perffugo
Lithuania
About 1 month using the app
Nova Apps replied April 8, 2024

We're thrilled you found our support fast and professional! Thank you for your kind words. Let us know if you need anything else! 😊🚀
- Kevin & Nova Apps Team

January 28, 2024

Fast reply, i got what i wanted perfect support

Rusmart
Hungary
28 days using the app
Nova Apps replied January 30, 2024

We're thrilled you received perfect support! Your satisfaction is our goal. If you ever need assistance again, just let us know.
- Kevin & Nova Apps Team