Overall rating
4.5
Counts per rating level
  • 60% of ratings are 5 stars
  • 28% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and functionality in complying with GDPR regulations through a personalized cookie bar. The support team is often commended for their swift and effective help, particularly via live chat. Merchants also value the customization options and the helpful tips provided by the support team. It's recommended for any store needing to adhere to EU-GDPR policies.

February 20, 2024

The customer service can solve my problem on time. It can improve my work!

Air Wheel Factory
Hong Kong SAR
Nova Apps replied February 22, 2024

Thrilled we could solve your problem on time and improve your work! Thanks for sharing your experience. We're always here to help! 😊
- Kevin & Nova Apps Team

February 13, 2024

Alex is awesome, helped me out with the enquiry when the banner was not popping up. Clear instructions and great communication. App is fantastic too. Highly recommended 5*

Quotable Guru
United Kingdom
Nova Apps replied February 15, 2024

Thanks for the awesome review and recommendation! We're so happy we could help and that you love our app. Your 5 stars brighten our day! ✨🤩
- Kevin & Nova Apps Team

February 14, 2024

Great Simple app. perfect for the job. not a tech person but Jon from the live chat team help me to get it sorted. very satisfied...

Impulcive
Ireland
Nova Apps replied February 15, 2024

Thrilled to hear you found our app perfect and our live chat helpful! Your satisfaction is our win. Thanks for sharing your experience!
- Kevin & Nova Apps Team

December 13, 2023

El asistente Jon me ha resuelto una duda rápidamente y de manera eficaz.

Desstiny Club
Spain
6 days using the app
Nova Apps replied December 14, 2023

Nos esforzamos por encontrar soluciones eficientes y rápidas. ¡Gracias por compartir tu experiencia positiva con nosotros!
- Equipo de aplicaciones Kevin y Nova

January 3, 2024

Meine frage wurde schnell beantwortet und gelöst, perfekt

taschentucci
Germany
About 1 month using the app
Nova Apps replied January 4, 2024

Vielen Dank für Ihr Feedback! Wir freuen uns, dass Ihre Frage schnell und zu Ihrer Zufriedenheit beantwortet wurde. Wenn Sie weitere Hilfe benötigen, lassen Sie es uns einfach wissen!
- Kevin & Nova Apps-Team

September 12, 2023

I have been assisted by Jon, really sport on. Finally an app with an incredibly efficient and fast assistance team, great job!

LittleSmilers™
Italy
About 2 months using the app
Nova Apps replied September 15, 2023

Thank you for the kind words. Our team takes pride in delivering efficient and fast support. We're here whenever you need us, so feel free to reach out anytime. Your kind words motivate us to keep up the great work! 🙂 - Kevin

December 5, 2023

Assistenza efficace e rapidissima. App semplice e funzionale

ZenLife
France
2 months using the app
Nova Apps replied December 6, 2023

Grazie per il tuo feedback positivo! Siamo entusiasti che la semplicità e la velocità dell'assistenza della nostra app soddisfino le tue esigenze. Il tuo supporto significa molto per noi!
- Team di Kevin e Nova Apps

August 24, 2023

Had problems with the banner, i.e. the 'Read more' link was "empty" on mobile phones, but worked as expected on laptops. The support fixed it in some minutes. The woman was very nice too. Very pleased!

EquiReuse Outlet & Second Hand
Sweden
3 months using the app
Nova Apps replied August 25, 2023

Thank you for sharing your experience! We're glad we could swiftly resolve the issue with the banner for you. Our team is committed to providing top-notch support. If you need any further assistance, feel free to reach out. - Kevin

July 20, 2023

I would highly recommend using this app as I have been assisted by Trish who has helped me a lot more than I expected with my website and introduce me to ways that I could improve my websites reliability.

In7Paths
United Kingdom
2 months using the app
Nova Apps replied July 21, 2023

We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others. - Kevin

September 6, 2023

EJ is awesome and solved my problem easily. Thank you! :)

Watt2Go
Germany
8 months using the app
Nova Apps replied September 8, 2023

We're delighted that we were able to easily solve your problem. If you have any more questions or need assistance in the future, please don't hesitate to reach out. 😊 - Kevin