Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 96 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
16. Februar 2024

it's a great app. Simple and efficient. The best thing is their customer service. Every time available. I hope it could be more flexible about banner design. Until then it's perfect now.

Lubo
Deutschland
14 tage mit der App
Consentik (Omega) hat geantwortet 18. Februar 2024

Thanks for the feedback! Glad you're finding the app efficient and enjoying our customer service. We'll definitely consider your suggestion for more flexibility in banner design. Feel free to reach out if you need anything else. Thanks again for using our app!

4. April 2024

Really did spend the extra time to deal with my multi-layer issue and historical set-up. Thank you!

Crystal Cosmetics e-Store
Lettland
Etwa ein monat mit der App
Consentik (Omega) hat geantwortet 8. April 2024

🌟 Thank you for your kind words! We're thrilled to hear that the team at Consentik took the time to address your multi-layer issue and historical set-up with care and attention. Ensuring your satisfaction and meeting your specific needs is our priority. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! 😊🚀

15. Februar 2024

I recently had the pleasure of interacting with Omega Cookies' customer support team [Joyce], and I must say, the experience was nothing short of exceptional. From start to finish, they demonstrated an unwavering commitment to ensuring customer satisfaction, going above and beyond to address my inquiries with care and efficiency.

First and foremost, their responsiveness was truly remarkable. I reached out with a question regarding an order, and within minutes, I received a friendly and helpful response. It was evident that they value their customers' time and prioritize prompt communication.

Moreover, the level of professionalism displayed by the support team was exemplary. Despite the complexity of my query, they handled it with ease and clarity, providing detailed explanations and guidance every step of the way. Their depth of knowledge about the products and services offered by Omega Cookies was impressive and instilled confidence in their ability to assist me effectively.

What truly set Omega Cookies' customer support apart, however, was their genuine commitment to customer satisfaction. Not only did they address my concerns swiftly, but they also took the extra initiative to ensure that I was completely satisfied with the resolution. Their willingness to go the extra mile did not go unnoticed, and it left a lasting impression of the company's dedication to excellence.

In conclusion, my experience with Omega Cookies' customer support team was nothing short of outstanding. Their responsiveness, professionalism, and dedication to customer satisfaction exceeded my expectations, and I would not hesitate to recommend their services to anyone in need of assistance. Thank you, Omega Cookies, for setting the standard for exemplary customer support!

Thank you. :)

VivianFongDesigns LLC
Vereinigte Staaten
24 tage mit der App
Consentik (Omega) hat geantwortet 16. Februar 2024

Thank you so much for your exceptional review! 🌟😊 We're thrilled to hear that your interaction with our customer support team, specifically Joyce, was outstanding. Your satisfaction is our top priority, and we're delighted that we could provide you with prompt, professional, and caring assistance. 👏🎉

We pride ourselves on our knowledge and expertise, and we're glad that we were able to address your inquiries with ease and clarity. Your confidence in our products and services means a lot to us. 💡💪

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to provide you with continued exceptional support. 😊🍪🤝

8. April 2024

Great tool & support!

Object Embassy
Niederlande
Fast 4 jahre mit der App
Consentik (Omega) hat geantwortet 13. April 2024

Thank you for your positive feedback! We're glad to hear that you find Consentik GDPR Cookies Banner app to be a great tool and that you've had a positive experience with our support. If you have any further questions or need assistance, feel free to reach out. We're here to help! 🌟🛠️

31. Januar 2024

From the first day, Joyce was there to adapt and customize our cookie banner ! After a few weeks, I had some issues regardings some tracking, Joyce was there once again to help me !

Nice design, easy to use, efficient and an awesome customer service !

Beau-fils
Belgien
Etwa 2 monate mit der App
Consentik (Omega) hat geantwortet 2. Februar 2024

That's wonderful to hear! We're thrilled that Joyce has been there to assist you from the beginning, helping with the adaptation and customization of your cookie banner. It's great to know that you find the design nice, the app easy to use, and the customer service efficient and awesome. If you ever have more questions or need further assistance, feel free to reach out. We appreciate your positive feedback! 😊🌟🚀

28. März 2024

Great product for your store in order to stay on top of laws and orders. And they have great customer services which respond in a sec thanks Joy

KOKTOS
Vereinigte Staaten
12 tage mit der App
Consentik (Omega) hat geantwortet 30. März 2024

We're thrilled to hear that you find our Consentik GDPR Cookies Banner app a great solution for staying compliant with laws and regulations! 🌟 Thank you for highlighting our responsive customer service, especially Joy's quick assistance. 💼 Providing excellent support and ensuring your satisfaction are our top priorities. If you have any further questions or need assistance, feel free to reach out. We're here to help! 🚀

26. April 2024

The support is excelent. They helped us to implement the cookie banner and make all the configuration necesarly. Also the app is great, lots of options to configure.

haton.ro
Rumänien
16 tage mit der App
Consentik (Omega) hat geantwortet 3. Mai 2024

Thank you for the fantastic review of the Consentik GDPR Cookies Banner app! 🌟 We're delighted to hear that our support team was able to assist you effectively in implementing and configuring the cookie banner. It's great that you're taking advantage of the many customization options available in the app. We aim to keep providing excellent service and features that meet your needs. Thanks for choosing Consentik, and don't hesitate to reach out if you have any more questions or need further assistance! 🍪🛠️

5. März 2024

I recently installed and used the app and found it easy to set up. However, I encountered a minor issue with a pop-up window. I reached out to the support team, and I was surprised by how swiftly they resolved the problem for me. Overall, my experience with the app was positive, and I appreciate the responsive customer support.

NYLYN Solar
Österreich
6 tage mit der App
Consentik (Omega) hat geantwortet 6. März 2024

Thank you for sharing your recent experience with our app! 🌟 We're thrilled to hear that the setup process was easy for you. While we regret any inconvenience with the pop-up window, we're delighted that our support team could swiftly address and resolve the issue for you. Your positive overall experience is important to us, and we're grateful for your appreciation of our responsive customer support. If you ever have more feedback or need assistance in the future, we're here for you! 👍😊 #CustomerExperience #ResponsiveSupport

26. Februar 2024

This is a great app, it has better features than the official 'Customer Privacy', and their online customer service is very prompt and professional. I definitely recommend this app.

ES-SILKSILKY
Vereinigte Staaten
24 tage mit der App
Consentik (Omega) hat geantwortet 29. Februar 2024

🌟 Thank you for the fantastic feedback! We're thrilled to hear that you find our Cookies Banner app great and appreciate the features it offers. 🍪💻 It's wonderful to know that our online customer service has been prompt and professional.

Your recommendation means a lot to us! If you ever have more insights to share or need further assistance, feel free to reach out. We're here to help! 🚀😊 #GreatApp #PromptService #HighlyRecommended 🌈💙

3. Mai 2024

Good app for customers that are in need for a Google Consent v2 app that is fully compliant with GDPR and actually works as advertised.

Also fast responses from the crew in case you need support. Would recommend this app.

Buro International
Belgien
3 tage mit der App
Consentik (Omega) hat geantwortet 10. Mai 2024

Thank you for your positive feedback on the Consentik GDPR Cookies Banner app! We're thrilled to hear that the app meets your needs for compliance with GDPR and performs as promised. 🌟 It's also great to know that our support crew has been responsive and helpful whenever you've needed assistance.

Your recommendation means a lot to us, and we're here to continue providing excellent service and support. If there's anything more we can do to assist you or improve your experience, please don't hesitate to reach out. Thanks again for choosing Consentik and for your trust in our app! 😊👍