Consentik GDPR Cookie Banner

Consentik GDPR Cookie Banner

Reseñas (370)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
3 de octubre de 2024

App works great, but you need to use the paid version if you want to track results for analytics. Pretty reasonable pricing for something that takes care of a requirement. I worked with Tracy using the chat function and she was great. Proactive to the point where she found a potential glitch in our code that I am gonna get handled. Overall, I recommend. thanks.

Airbagit
Estados Unidos
Alrededor de 1 año usando la aplicación
Consentik respondió 9 de octubre de 2024

Thank you for your detailed review! 🌟 We're glad to hear that the Consentik GDPR Cookies Banner app works great for you and that you find the pricing reasonable for tracking analytics! 😊 It's fantastic that Tracy was proactive in helping you identify a potential glitch in your code. If you need any further assistance, feel free to reach out—we're always here to help! 🚀💙

1 de agosto de 2024

The app meets our needs completely. Cooperating with support was outstanding. I can highly recommend this.

Hayashi.cz
Chequia
Más de 2 años usando la aplicación
Consentik respondió 8 de agosto de 2024

🌟 Thank you for your fantastic review! We’re delighted to hear that the Consentik GDPR Cookies Consent app meets all your needs and that you had an outstanding experience with our support team. 😊 Your high recommendation means a lot to us! If you need any further assistance, feel free to reach out. We're here to help!

14 de septiembre de 2024

The help was really useful!

Wantly
Países Bajos
4 meses usando la aplicación
Consentik respondió 16 de septiembre de 2024

We're so glad to hear that! 😊 If you need more help or have any feedback so that we can do better next time, just let us know. We're here for it!

26 de agosto de 2024

Installed on Friday and set up easily! I had some questions and support not only replied promptly but set up a video call. It was a great experience.

hideAWAY Online
Australia
3 días usando la aplicación
Consentik respondió 27 de agosto de 2024

Thank you for your feedback! 😊 We're thrilled to hear that you had an easy setup with the Consentik GDPR Cookies Banner app and that our support team provided prompt replies and even a video call to assist you. If you need any more help, we're always here for you! 🌟

4 de septiembre de 2024

Someone from support (Hana) helped me within minutes and I am happy with the results.

Hey Matcha
Países Bajos
1 día usando la aplicación
Consentik respondió 5 de septiembre de 2024

Thank you for your feedback! 😊 We're glad to hear that Hana was able to help you so quickly and that you're happy with the results. If you ever need more assistance or have any feedback to share, feel free to reach out. We're always here to help! 🌟

30 de septiembre de 2024

very good customer experience, fast and efficient service

Graindecafe
Francia
18 días usando la aplicación
Consentik respondió 2 de octubre de 2024

Thank you for your wonderful feedback! 🌟 We're delighted to hear that you had a very good customer experience with the Consentik GDPR Cookies Banner app and found our service fast and efficient! 😊 If you have any more questions or need assistance, feel free to reach out. We're always here to help! 💬✨

25 de septiembre de 2024

Great app and good customer service

Luava
Finlandia
3 meses usando la aplicación
Consentik respondió 27 de septiembre de 2024

Thank you for your kind words! 😊 We're thrilled to hear that you find the Consentik GDPR Cookies Banner app great and that our customer service has met your expectations! If you need any further assistance, don’t hesitate to reach out—we're here to help! 🙌💖

4 de septiembre de 2024

Such an easy install & user friendly.

The staff are fantastic & Ann'a response was spot on & super efficient.
What a pleasure.

Megoonoo Hand Drawn
Sudáfrica
2 días usando la aplicación
Consentik respondió 5 de septiembre de 2024

Thank you for your lovely review! 😊 We're thrilled to hear that you found the install easy and the app user-friendly. It's fantastic to know that Anna provided spot-on and efficient support! If you ever need further assistance or have more feedback, don't hesitate to reach out. We're here to make your experience a pleasure! 🌟

25 de agosto de 2024

I recentlty implemented the Consentik GDPR Cookies Banner on my website, and I couldnt be happier with my choice! As someone who isn't very tech-savvy, I was initially overwhelmed by the idea of managing cookies and ensuring compliance with GDPR regulations. However, the Consentik team made the entire process incredibly smooth and stress-free.
From the moment I reached out for assistance, their support team was absolutely outstanding. Thank you, Consentik, for making compliance easy and accessible.

Exclusive Home Decor
Alemania
Alrededor de 8 horas usando la aplicación
Consentik respondió 27 de agosto de 2024

Thank you so much for your wonderful review! 🌟 We're delighted to hear that implementing the Consentik GDPR Cookies Banner was a smooth and stress-free experience for you. It's great to know that our support team made the process easy and accessible. If you have any more questions or need further assistance, we're here to help! 😊👏

4 de septiembre de 2024

after having installed the app my view count was not anymore accurate with a drop of 70% and also sells dropped 80% in one day. after deleting the app still I cannot fix this issue

Hyzo
Italia
Alrededor de 16 horas usando la aplicación
Consentik respondió 5 de septiembre de 2024

Hi,

Thank you for sharing your experience with us. We genuinely regret to hear about the issues you've encountered, and we completely understand how frustrating it must be to see such drastic changes in your view count and sales.

We want to clarify that Shopify’s analytics are affected by whether visitors accept the cookies banner, which may explain the drop in traffic. Only visitors who accept cookies are tracked, which could lead to an unexpected change in your data. Here’s a link that explains this in more detail: https://help.shopify.com/en/manual/privacy-and-security/privacy/customer-privacy-settings/understanding-customer-privacy-settings#analytics-cookies

We are here to help you understand exactly what happened and find a solution together. We noticed that you haven't reached out to our support team yet, and we truly believe that with the right support, we can resolve this issue for you.

Please give us the chance to work with you on this. Your success is our priority, and we’re committed to helping you get back on track. Feel free to contact us anytime so we can further investigate and assist with restoring your performance.

Once again, we’re really sorry for the inconvenience and confusion this has caused. We hope to turn this around and provide the support you deserve.