Consentik GDPR/RGPD Cookies

Consentik GDPR/RGPD Cookies

Reseñas (419)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
8 de diciembre de 2024

Great and fast service/support

Importini
Alemania
36 minutos usando la aplicación
Consentik respondió 10 de diciembre de 2024

Thank you for your feedback! 😊 We're delighted to hear that you’re happy with the great and fast service provided by the Consentik GDPR Cookies Banner app. 🌟 If you ever need further assistance, we’re just a message away! 🚀

4 de septiembre de 2024

Someone from support (Hana) helped me within minutes and I am happy with the results.

Hey Matcha
Países Bajos
1 día usando la aplicación
Consentik respondió 5 de septiembre de 2024

Thank you for your feedback! 😊 We're glad to hear that Hana was able to help you so quickly and that you're happy with the results. If you ever need more assistance or have any feedback to share, feel free to reach out. We're always here to help! 🌟

12 de noviembre de 2024

Great app great company

Beanie Zone
Filipinas
4 días usando la aplicación
Consentik respondió 14 de noviembre de 2024

Thank you for the feedback! We're happy to hear you're enjoying the Consentik GDPR Cookies Consent app. If you ever need assistance, don't hesitate to reach out! 😊

15 de noviembre de 2024

Great app - Tracy helped alot!

Claude Quebec
Australia
Alrededor de 7 horas usando la aplicación
Consentik respondió 19 de noviembre de 2024

Thank you for the great review! 😊 We're so glad to hear that Tracy was able to help you with the Consentik GDPR Cookies Consent app. 🌟 She's always here to provide amazing support! 🚀✨

14 de octubre de 2024

Un service au top, Tracy a été à l'écoute de mes attentes !

La Pépite Givrée
Francia
5 meses usando la aplicación
Consentik respondió 16 de octubre de 2024

Merci beaucoup pour votre retour ! 😊🎉 Nous sommes ravis que Tracy ait pu répondre à vos attentes. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter ! 🚀

30 de octubre de 2024

Great help with customization

DCJ
Estados Unidos
Alrededor de 1 hora usando la aplicación
Consentik respondió 1 de noviembre de 2024

Thank you for your feedback on the Consentik GDPR Cookie Consent app! We're glad to hear that you received great help with customization! 🌟 If you need any more assistance or have questions, just let us know. We're here to support you! 😊

12 de septiembre de 2024

Very fast response, top tire communication, Problem solving speed 10/10

SenSkin Care
Chequia
Alrededor de 2 meses usando la aplicación
Consentik respondió 15 de septiembre de 2024

Thank you for the excellent feedback! 😊 We're glad to hear that the Consentik GDPR Cookies Banner app provided fast responses and top-tier communication. 🌟 A 10/10 rating for problem-solving means a lot to us! If you need any further assistance, we’re here to help. 🙌

4 de septiembre de 2024

Such an easy install & user friendly.

The staff are fantastic & Ann'a response was spot on & super efficient.
What a pleasure.

Megoonoo Hand Drawn
Sudáfrica
2 días usando la aplicación
Consentik respondió 5 de septiembre de 2024

Thank you for your lovely review! 😊 We're thrilled to hear that you found the install easy and the app user-friendly. It's fantastic to know that Anna provided spot-on and efficient support! If you ever need further assistance or have more feedback, don't hesitate to reach out. We're here to make your experience a pleasure! 🌟

4 de septiembre de 2024

after having installed the app my view count was not anymore accurate with a drop of 70% and also sells dropped 80% in one day. after deleting the app still I cannot fix this issue

Hyzo
Italia
Alrededor de 16 horas usando la aplicación
Consentik respondió 5 de septiembre de 2024

Hi,

Thank you for sharing your experience with us. We genuinely regret to hear about the issues you've encountered, and we completely understand how frustrating it must be to see such drastic changes in your view count and sales.

We want to clarify that Shopify’s analytics are affected by whether visitors accept the cookies banner, which may explain the drop in traffic. Only visitors who accept cookies are tracked, which could lead to an unexpected change in your data. Here’s a link that explains this in more detail: https://help.shopify.com/en/manual/privacy-and-security/privacy/customer-privacy-settings/understanding-customer-privacy-settings#analytics-cookies

We are here to help you understand exactly what happened and find a solution together. We noticed that you haven't reached out to our support team yet, and we truly believe that with the right support, we can resolve this issue for you.

Please give us the chance to work with you on this. Your success is our priority, and we’re committed to helping you get back on track. Feel free to contact us anytime so we can further investigate and assist with restoring your performance.

Once again, we’re really sorry for the inconvenience and confusion this has caused. We hope to turn this around and provide the support you deserve.

3 de septiembre de 2024

Amelia foi muito atenciosa, e me ajudou a resolver meu problema. App muito bom

Artizelle
Estados Unidos
3 meses usando la aplicación
Consentik respondió 5 de septiembre de 2024

Obrigado pelo seu feedback! 😊 Ficamos muito felizes em saber que a Amelia foi atenciosa e ajudou a resolver seu problema. É ótimo saber que você está satisfeito com o app. Se precisar de mais ajuda, estamos à disposição! 🌟