Consentik Bannière de cookies
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (370)
Affiner
-
Par note
App works great, but you need to use the paid version if you want to track results for analytics. Pretty reasonable pricing for something that takes care of a requirement. I worked with Tracy using the chat function and she was great. Proactive to the point where she found a potential glitch in our code that I am gonna get handled. Overall, I recommend. thanks.
Thank you for your detailed review! 🌟 We're glad to hear that the Consentik GDPR Cookies Banner app works great for you and that you find the pricing reasonable for tracking analytics! 😊 It's fantastic that Tracy was proactive in helping you identify a potential glitch in your code. If you need any further assistance, feel free to reach out—we're always here to help! 🚀💙
The app meets our needs completely. Cooperating with support was outstanding. I can highly recommend this.
🌟 Thank you for your fantastic review! We’re delighted to hear that the Consentik GDPR Cookies Consent app meets all your needs and that you had an outstanding experience with our support team. 😊 Your high recommendation means a lot to us! If you need any further assistance, feel free to reach out. We're here to help!
The help was really useful!
We're so glad to hear that! 😊 If you need more help or have any feedback so that we can do better next time, just let us know. We're here for it!
Installed on Friday and set up easily! I had some questions and support not only replied promptly but set up a video call. It was a great experience.
Thank you for your feedback! 😊 We're thrilled to hear that you had an easy setup with the Consentik GDPR Cookies Banner app and that our support team provided prompt replies and even a video call to assist you. If you need any more help, we're always here for you! 🌟
Someone from support (Hana) helped me within minutes and I am happy with the results.
Thank you for your feedback! 😊 We're glad to hear that Hana was able to help you so quickly and that you're happy with the results. If you ever need more assistance or have any feedback to share, feel free to reach out. We're always here to help! 🌟
very good customer experience, fast and efficient service
Thank you for your wonderful feedback! 🌟 We're delighted to hear that you had a very good customer experience with the Consentik GDPR Cookies Banner app and found our service fast and efficient! 😊 If you have any more questions or need assistance, feel free to reach out. We're always here to help! 💬✨
Great app and good customer service
Thank you for your kind words! 😊 We're thrilled to hear that you find the Consentik GDPR Cookies Banner app great and that our customer service has met your expectations! If you need any further assistance, don’t hesitate to reach out—we're here to help! 🙌💖
Such an easy install & user friendly.
The staff are fantastic & Ann'a response was spot on & super efficient.
What a pleasure.
Thank you for your lovely review! 😊 We're thrilled to hear that you found the install easy and the app user-friendly. It's fantastic to know that Anna provided spot-on and efficient support! If you ever need further assistance or have more feedback, don't hesitate to reach out. We're here to make your experience a pleasure! 🌟
I recentlty implemented the Consentik GDPR Cookies Banner on my website, and I couldnt be happier with my choice! As someone who isn't very tech-savvy, I was initially overwhelmed by the idea of managing cookies and ensuring compliance with GDPR regulations. However, the Consentik team made the entire process incredibly smooth and stress-free.
From the moment I reached out for assistance, their support team was absolutely outstanding. Thank you, Consentik, for making compliance easy and accessible.
Thank you so much for your wonderful review! 🌟 We're delighted to hear that implementing the Consentik GDPR Cookies Banner was a smooth and stress-free experience for you. It's great to know that our support team made the process easy and accessible. If you have any more questions or need further assistance, we're here to help! 😊👏
after having installed the app my view count was not anymore accurate with a drop of 70% and also sells dropped 80% in one day. after deleting the app still I cannot fix this issue
Hi,
Thank you for sharing your experience with us. We genuinely regret to hear about the issues you've encountered, and we completely understand how frustrating it must be to see such drastic changes in your view count and sales.
We want to clarify that Shopify’s analytics are affected by whether visitors accept the cookies banner, which may explain the drop in traffic. Only visitors who accept cookies are tracked, which could lead to an unexpected change in your data. Here’s a link that explains this in more detail: https://help.shopify.com/en/manual/privacy-and-security/privacy/customer-privacy-settings/understanding-customer-privacy-settings#analytics-cookies
We are here to help you understand exactly what happened and find a solution together. We noticed that you haven't reached out to our support team yet, and we truly believe that with the right support, we can resolve this issue for you.
Please give us the chance to work with you on this. Your success is our priority, and we’re committed to helping you get back on track. Feel free to contact us anytime so we can further investigate and assist with restoring your performance.
Once again, we’re really sorry for the inconvenience and confusion this has caused. We hope to turn this around and provide the support you deserve.