Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
8 mars 2024

Tracy was great, she helped me all the problems, thank you

lilipretty
USA
8 dagar användning av appen
Consentik (Omega) svarade 10 mars 2024

Thank you for sharing your positive experience with the Omega GDPR/CCPA Cookie Banner app! 🌟 We're delighted to hear that the app has been helpful for you. If you have any more insights or if there's anything specific you appreciate about the app, feel free to let us know. We're here to ensure a smooth and compliant experience for you with Omega GDPR/CCPA Cookie Banner! 😊🚀

15 februari 2024

I recently had the pleasure of interacting with Omega Cookies' customer support team [Joyce], and I must say, the experience was nothing short of exceptional. From start to finish, they demonstrated an unwavering commitment to ensuring customer satisfaction, going above and beyond to address my inquiries with care and efficiency.

First and foremost, their responsiveness was truly remarkable. I reached out with a question regarding an order, and within minutes, I received a friendly and helpful response. It was evident that they value their customers' time and prioritize prompt communication.

Moreover, the level of professionalism displayed by the support team was exemplary. Despite the complexity of my query, they handled it with ease and clarity, providing detailed explanations and guidance every step of the way. Their depth of knowledge about the products and services offered by Omega Cookies was impressive and instilled confidence in their ability to assist me effectively.

What truly set Omega Cookies' customer support apart, however, was their genuine commitment to customer satisfaction. Not only did they address my concerns swiftly, but they also took the extra initiative to ensure that I was completely satisfied with the resolution. Their willingness to go the extra mile did not go unnoticed, and it left a lasting impression of the company's dedication to excellence.

In conclusion, my experience with Omega Cookies' customer support team was nothing short of outstanding. Their responsiveness, professionalism, and dedication to customer satisfaction exceeded my expectations, and I would not hesitate to recommend their services to anyone in need of assistance. Thank you, Omega Cookies, for setting the standard for exemplary customer support!

Thank you. :)

VivianFongDesigns LLC
USA
24 dagar användning av appen
Consentik (Omega) svarade 16 februari 2024

Thank you so much for your exceptional review! 🌟😊 We're thrilled to hear that your interaction with our customer support team, specifically Joyce, was outstanding. Your satisfaction is our top priority, and we're delighted that we could provide you with prompt, professional, and caring assistance. 👏🎉

We pride ourselves on our knowledge and expertise, and we're glad that we were able to address your inquiries with ease and clarity. Your confidence in our products and services means a lot to us. 💡💪

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to provide you with continued exceptional support. 😊🍪🤝

5 mars 2024

The App is expensive but it works as it should. The client support is amazing, they are fast and want to help.

iCoonShop
Grekland
7 dagar användning av appen
Consentik (Omega) svarade 8 mars 2024

🌟 Thank you for your honest feedback! 🚀 We appreciate your acknowledgment of the effectiveness of our Omega GDPR/CCPA Cookie Banner. While we understand concerns about pricing, we're delighted that you find it working as expected. 👍 Our amazing customer support team is here to provide fast assistance and ensure you get the help you need. If you have any more feedback or questions, feel free to reach out. Your satisfaction is our priority! 💖🍪 #OmegaBanner #EffectivePrivacy #TopNotchSupport 🌟🛠️

31 januari 2024

From the first day, Joyce was there to adapt and customize our cookie banner ! After a few weeks, I had some issues regardings some tracking, Joyce was there once again to help me !

Nice design, easy to use, efficient and an awesome customer service !

Beau-fils
Belgien
Ungefär 2 månader användning av appen
Consentik (Omega) svarade 2 februari 2024

That's wonderful to hear! We're thrilled that Joyce has been there to assist you from the beginning, helping with the adaptation and customization of your cookie banner. It's great to know that you find the design nice, the app easy to use, and the customer service efficient and awesome. If you ever have more questions or need further assistance, feel free to reach out. We appreciate your positive feedback! 😊🌟🚀

18 mars 2024

I'm glad to hear that you found the Consentik GDPR Cookies Banner easy to use and efficient, and that you had a great customer service experience. Your feedback is valuable to the developers.

LureGenius
Kina
4 dagar användning av appen
Consentik (Omega) svarade 19 mars 2024

🙌 Thank you for your positive feedback! We're delighted to hear that you found our Consentik GDPR Cookies Banner easy to use and efficient. 😊 Providing great customer service is important to us, and we're thrilled that your experience reflected that. Your feedback will certainly be valuable to our developers as we continue to improve our app. If you ever have any further suggestions or need assistance, feel free to reach out. We're here to help! 🍪👨‍💻

25 mars 2024

Amazing app & team! Easy to set up with clear information.
Lynn and Dung help us set up the Cookies Preference as we need.
Thank you guys!

EMOTIV
USA
3 dagar användning av appen
Consentik (Omega) svarade 27 mars 2024

We're thrilled to hear that you found our Consentik GDPR Cookies Banner app amazing and easy to set up! 🌟 Thank you for your kind words about our team members Lynn and Dung—they're dedicated to providing excellent support and ensuring your setup meets your needs. 😊 If you have any more questions or require further assistance, don't hesitate to reach out. We're here to help! 🍪🛠️

5 mars 2024

I recently installed and used the app and found it easy to set up. However, I encountered a minor issue with a pop-up window. I reached out to the support team, and I was surprised by how swiftly they resolved the problem for me. Overall, my experience with the app was positive, and I appreciate the responsive customer support.

NYLYN Solar
Österrike
6 dagar användning av appen
Consentik (Omega) svarade 6 mars 2024

Thank you for sharing your recent experience with our app! 🌟 We're thrilled to hear that the setup process was easy for you. While we regret any inconvenience with the pop-up window, we're delighted that our support team could swiftly address and resolve the issue for you. Your positive overall experience is important to us, and we're grateful for your appreciation of our responsive customer support. If you ever have more feedback or need assistance in the future, we're here for you! 👍😊 #CustomerExperience #ResponsiveSupport

16 februari 2024

it's a great app. Simple and efficient. The best thing is their customer service. Every time available. I hope it could be more flexible about banner design. Until then it's perfect now.

Lubo
Tyskland
14 dagar användning av appen
Consentik (Omega) svarade 18 februari 2024

Thanks for the feedback! Glad you're finding the app efficient and enjoying our customer service. We'll definitely consider your suggestion for more flexibility in banner design. Feel free to reach out if you need anything else. Thanks again for using our app!

4 februari 2024

Tracy's service is very good and she is eager to help me solve my problems

UK.BAGSMART
Hongkong SAR
16 dagar användning av appen
Consentik (Omega) svarade 8 februari 2024

🌟 Thank you so much for your wonderful review! 🙌 We're thrilled to hear that you love our app. Your positive feedback energizes our team and motivates us to keep delivering the best experience possible. 🚀 We appreciate your support, and if you ever have more feedback or suggestions, feel free to share. Cheers to being on the right track together! 🎉😊

29 mars 2024

Excellent app and excellent customer support. I asked for help and they solved more than one configuration problem in 24 hours! I also received excellent assistance in the configuration phase. Absolutely recommended.

Airsoft Mania Europe
Italien
En dag användning av appen
Consentik (Omega) svarade 1 april 2024

🌟 Thank you for your fantastic review of our Consentik GDPR Cookies Banner app! We're thrilled to hear that you found our app excellent and our customer support outstanding. It's our mission to ensure that our users receive prompt and effective assistance, and we're glad we could resolve your configuration problems within 24 hours. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance, don't hesitate to reach out – we're here to help! 🎉 #ExcellentApp #OutstandingSupport