Consentik GDPR Cookies Banner , 307 条评论
优化
-
按评分
It breaks your entire website for Windows 7 - Google Chrome Users. Do NOT use.
And when tech support supposedly "fixes" it, they don't tell you they left the banner on. So you might lose a bunch of your traffic without knowing. Utterly ancceptable.
Hi!
Thank you for your feedback, and we apologize for any inconvenience caused by the banner that was left on your site. We are working hard to ensure our app is compatible across all systems and browsers, and appreciate your patience as we fine-tune our processes. It's important to us that updates and changes are communicated clearly, and we regret that this was not done in your case.
Please reach out to our live chat again so we can take this chance to ensure everything is fine now for you.
Your satisfaction is crucial to us, and we are here to support you. Thank you for bringing this to our attention.
Unfortunately I have to give this app 1 star. The support seems to be quick and responsive, but the app changed my theme code and disabled both my shopping cart and header menu, which is a real problem. Yet, I do not know if there are further issues.. Please verify with Shopify first that this app is compatible with your theme.
Hello
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your request about the app and replied to you. Please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team
The cookie bar is not displayed on my website, no matter how I edit the settings....................
Hello there,
Thank you for giving feedback.
I'm not sure the issue on your store, maybe the problem due to conflict js.
Could you please reinstall app and let me know. I'll check and fix this.
Regards,
Kien