EU Withdrawal Button & Form
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (2,150)
- Developer
- 401layers UG (haftungsbeschraenkt)
Featured images gallery
Implement EU Directive 2023/2673: Withdrawal button without login requirement according to EU law
Starting 2026, the withdrawal button becomes mandatory under EU Directive 2023/2673. Integrate the legally required EU withdrawal button directly into your store today. Customers can initiate their withdrawal directly in the shop - without needing to log in. The app then automatically sends the legally required confirmation via email. Integrate the button in minutes without coding and manage all requests efficiently in your dashboard. Audit reporting, fully customizable form - get ready for 2026
- Permanently visible EU withdrawal button directly in the shop | EU 2023/2673
- Withdrawal according to EU guidelines, also available for guest buyers
- Automated delivery of the receipt confirmation email after every withdrawal
- Clear overview of all requests with complete documentation
- Audit report of all processes as a PDF file for your compliance documentation
- Popular with stores like yours
- Based in United States
Languages
German, English, Spanish, Dutch, and French
Works with
- Checkout
- Shopify Flow
- Shopify Admin
- All 24 EU languages
- EU Withdrawal Regulation
Categories
Return options
Pricing
Choose the plan that best fits your business.
FREE
Free
Features
- EU withdrawal button & form
- Unlimited withdrawals
- Automatic confirmation emails
- Easy template integration
- Clear management dashboard
- Translations in all EU languages
- Email notifications for merchants
- Evaluationmode
Basic
$9.99 / month
or $99.99/year and save 17%
Features
- EU withdrawal button & form
- Unlimited withdrawals
- Automatic confirmation emails
- Data processing agreement (DPA + GDPR)
- Custom email templates
- Custom branding
- Email notifications for merchants
- Translations in all EU languages
14-day free trial
Grow
$29.99 / month
or $299.99/year and save 17%
Features
- EU withdrawal button & form
- Unlimited withdrawals
- Automatic confirmation emails
- Data processing agreement (DPA + GDPR)
- Sync with Shopify Returns
- Adjustable withdrawal terms
- Set max withdrawal period
- Hide from non EU customers
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (2,150)
An easy, effective solution for solving the compliance issues with the EU Withdrawal legislation. The folks that run the app are super knowledgeable and extremely helpful. Well done.
I dont quite understand why there are paid tiers on something that is required by the law. In order to even add information like FAQ links etc to the withdrawal form, I have to pay extra money which doesnt make sense.
It was pretty hard to integrate as well. Finally was able to figure it out
Hello,
Thank you for taking the time to share your feedback. We completely understand your perspective—legal compliance should be accessible, which is exactly why our free version fully covers all legal requirements for a standard withdrawal form.
Regarding your concern about adding FAQ links, there seems to be a slight misunderstanding: adding FAQ links is not a paid feature of our app. In fact, this is entirely unrelated to our pricing plans. You can easily and completely freely add any additional text or links (like your FAQ) directly to the page containing the form by using your Shopify Theme Editor.
We are sorry to hear that the initial integration felt difficult, but we are glad you were able to get it up and running! If you ever run into any hurdles in the future or need assistance optimizing your page setup, please contact us —we are always happy to help.
Best regards,
EU withdrawal team
Super happy with this app. We are a small business on a budget working on growth (hoping to grow) and to read, they offer a free version even tho they have costs and developers working on their side that related so much with small business struggle. As soon as we earn enough we will for sure switch to the paid plan. Implementation also really easy and great, self explaining. Would recommend 10/10. Thank you so much.
Support
App support provided by 401layers UG (haftungsbeschraenkt).
Resources
This developer doesn't offer direct support in English.
Developer
Dorothea-Erx.-Str. 1a, Hilden, 40721, DE
Launched
January 9, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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Edit products
Products, collections
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Edit orders
All order history for the last 60 days, returns
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Edit Online Store
Online Store pages, theme
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Edit other data
Online Store navigation, translations
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