Revoq ‑ EU Withdrawal Button
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (471)
- Developer
- BuschBytes
Featured images gallery
Provide the EU-required withdrawal button with a compliant two-step confirmation flow.
EU Directive 2023/2673 requires an electronic withdrawal button for online shops. Revoq adds the compliant two-step withdrawal form to your store — no customer login required, automatic confirmation email included. Withdrawal requests are matched against your Shopify orders, tracked with status, and managed in a structured dashboard. Form appearance is fully customizable via Theme Editor. Guests and account holders are covered. Set up in minutes — no custom development or coding required.
- Legally compliant withdrawal button & form aligned with EU Directive 2023/2673
- GDPR-compliant data protection – hosted in the EU, built in Germany
- Deadline check & order matching for structured internal workflows
- Tags, exports and documentation to reduce manual effort
- Multilingual withdrawal process for international EU shops
- Popular with stores like yours
- Based in United States
Languages
English, German, French, Spanish, Dutch, Italian, Swedish, Polish, Portuguese (Portugal), Lithuanian, and Finnish
Works with
- Checkout
- Customer accounts
- Shopify Admin
- All 24 EU languages
- EU-Compliance
- Withdrawal Button
Categories
Return options
Return management
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- EU-compliant withdrawal button & form
- Translated into all EU languages
- Automatic order matching
- Automatic deadline check per withdrawal
- Auto confirmation email to customer
- Unlimited withdrawals
- Dashboard, inbox & status workflow
Essential
$9 / month
or $90/year and save 17%
Features
- Everything in Free included
- No "Powered by Revoq" branding
- Auto-cancel unfulfilled orders
- Automatic order tagging
- Partial returns — pick exact items
- Customizable withdrawal reasons
- Custom sender name & reply-to address
- Custom confirmation email templates
14-day free trial
Professional
$25 / month
or $250/year and save 17%
Features
- Everything in Essential included
- Custom email sender domain (SMTP)
- Block withdrawals without verified order
- Auto-block submissions past the deadline
- Automatically create Shopify Returns
- Exclude specific items from withdrawal
- Full audit log — every action tracked
- PDF evidence pack per withdrawal
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (471)
This is a review of the free app. I do not recommend it; the free version has NO editable features, not even a heading to direct people to other resources for contact / customer support etc. My customers use this app as a tech support request form; they can submit phony order numbers and bad email addresses, which wastes my time. To date we've had 2 illegitimate uses and 0 legitimate uses of this form.
Thank you for your feedback. We tried to contact you directly to better understand the issue, but unfortunately we could not find a working email contact option on your store. The contact flow appeared to require revealing an email address through a captcha step, but the captcha could not be completed on our side.
Revoq provides an electronic withdrawal form, not a general support request form. However, if customers cannot easily find or use a regular support contact option, they may use any visible form available on the storefront.
We understand that invalid or irrelevant submissions are frustrating, and we already apply spam protection to reduce abusive entries. However, because this is a legally relevant withdrawal workflow, we cannot apply overly aggressive blocking rules that might prevent legitimate customers from submitting a valid withdrawal request.
We are happy to review specific examples and improve the filtering where possible without creating unnecessary barriers for real withdrawal requests.
Sehr gute App für ein Thema, das viele Shops noch vor sich haben. Die Integration in Shopify funktioniert problemlos und die rechtlichen Anforderungen sind konsequent umgesetzt. Ganz vielen Dank auch an Jonas, der uns beim Einrichten geholfen hat. Ging alles super schnell und bei offenen Detailfragen und neuen Features wurde uns direkt geholfen. Klare Empfehlung!
Leicht zu bedienende App, die tut, was sie soll. Das Widerrufsformular ließ sich mit wenigen Klicks in meinen Shop einbinden - spart Zeit, Nerven und trägt dazu bei, den Anforderungen des Gesetzgebers zu entsprechen. Top!!
Support
App support provided by BuschBytes.
Resources
Developer
Launched
March 11, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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View products
Products, collections
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Edit orders
Order fulfillments, all order history, returns, merchant managed fulfillment, order edits, third-party fulfillment
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Edit Online Store
Online Store pages, theme, Online Store page content on a path controlled by the app
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View other data
Locales
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