Hextom: Countdown Timer Bar , 1,324 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost sales by creating urgency for customers. It's praised for its customization options, seamless integration on mobile and desktop, and not slowing down stores. The free version is often sufficient, making it ideal for beginners. The customer service is noted for their quick and helpful responses. It's versatile, being used for sales, events, and store launches.
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This crap aint working at all what so ever.It never has and it never will.
Hexton never ever responds to messages,reviews and complants. I will now also compline to shopify.Now we will delete this crap. In my time of 60 yers I have millions of times seen this cind of customer service as well as respect from shopify it self and their app devellupers as well as from millions of other so called companys. Its all Donald Duck Thrumph mentalety. Now its more enough.Soon we are moving the entire webshop from this crap and over to some company that knows and understand what they are actually doing.
bad app
the timer does not appear on my site
somebdy can help me
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This app does not work well on iPhones and the only reason I downloaded it was because Shopify banned the best countdown timer apps and this was an alternative. But it doesn't work properly and the buttons don’t work on I phones: I also don’t like how they down have different countdown timer/clock options. I’ll keep looking for another timer app.
Hi,
I'm sorry that you had trouble with our app. We tested on an iPhone and the Countdown Timer Bar on your website was displayed properly.
We tried to get in touch with you by email, using the email account you have registered with Shopify but we have not received a response.
If you are still having this issue, please let us know so that we can look into this further.
App is very glitchy and after deleting app, it messes up all the coding and if you email them to help you resolve or figure out, they will send out an automated email saying someone will get back to you shortly. I recommend you stay away from this app as it will change your coding even after deleting.
retry this app and didn't work and they ask me to pay for this.... that normal i can see the app instal on shopify too?
I Installed this app but it not shows... We are just billed for nothing.......l..........................................................................................................................................................................................................................................
I'm sorry that you had trouble accessing our app. We have not had any issues on our side so it's not clear what was causing this issue for you.
We have tried to contact you by email but we have not heard back from you. Can you please check your inbox or spam folder when you have time, and reply to us? You can also contact us by sending an email to help@hextom.com.
Didn't work for my needs. I tried to use this app to put a countdown bar only on my customer's check out pages. I tried lots of methods and none of them work. I tried specifying the url using, mystorename.com/checkout. I also tried using the keywords in url methods, trying both the keywords checkout and checkouts. None of them worked. No bar is loading when on the checkout pages. So I am deleting the app. Especially since it charges you and it won't even work for what I need it to. So frustrating.
Doesn't work properly and so far no response from "support". So glad I didn't pay for it like it was forcing me to.
Hi, we're sorry that you had trouble with our app. We reached out to you by email and asked if you could reinstall the app so that we can investigate this issue. Often times, display issues are caused by a minor theme/app incompatibility that we are able to fix.
If you change your mind and decide to reinstall the app, please let us know and we will look into this for you.
free plan only lets you set it from one time to another without looping which of course they don't mention, ergo USELESS for an automated store