The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
i want this app to help set up ticketed events in my store, and i had some questions, but the custom service was terrible. no help and when it said 10 min wait time, waited hours before i gave up.
I'm really sorry I wasn't available to help you today. I had an emergency and had to step out for an hour. I replied to your support request and I hope I can continue to assist you in getting the app set up to your needs. I would greatly appreciate it if you would reconsider this review.