GM Event Ticketing
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We manage events and sell tickets on shopify and were looking for a good way to handle check in as well as attendee management. We checked out other apps and previously used some event software designed just for event management. We found limitations with the original event software so we moved to Shopify and installed Event Ticketing. We're very happy with it and the support has been fantastic! There are so many great features that make running our events easier. The check in actions are great too as it allows us to take photos or know if a customer has items to pickup at check in. The support has been great when we've had questions and they even added some functionality that makes things easier. The check in app that you use on iOS devices makes check in and looking up attendees quick and easy. It's helped speed up the check in time for events. There are many more things I could mention, the Event Ticketing app is very full featured and has so many cool things you can do. I'd highly recommend it.
My experience with this app so far has been great. Cost is reasonable compared to other apps I researched and the app is relatively easy to use. Experienced a challenge while setting up recurring dates and Jeff was a great support - got back to me quickly and took the time to answer all of my questions.
I would highly recommend this app to merchants looking to offer a well rounded event ticketing experience.
I'm glad we figured it out! Always here to help. Thank you for the great review. -Jeff
This app completely changed our admission process, and it was very easy to set up. When I did have questions, the developer was super responsive. In fact, I suggested a change, and app made update within two days. I would high recommend.
The app's integration into Shopify is very strong and extremely easy to use, both the PDF download and Apple Wallet integration work well and the customization features are very good. The best part of the app is the support. Use the live chat and you'll get answers / help / guidance within minutes. I strongly recommend
Thanks for the praise! Very excited to see your success with drive-in shows during this pandemic.
Customer support is the best I've ever experienced. always replied within minutes inside of live chat. I've been able to problem solve and learn in hyper speed. Don't waste your time testing or reviewing any other event ticketing apps because you won't find anything better.
Thanks Lorri! Glad to be of help, and happy that you've found a winner for selling tickets to your events.
WOOOHOOO! Guest Manager rocked!
As the Director of Pacific Bitcoin Festival, I was nervous to move away from TIXR who we worked with previously.
TIXR treated us well and had really good client service. That said, we decided to move to Shopify with Guest Manager to lower fees and be better able to control the website experience, customer buying and upgrade experience, and the check-in experience.
It was a scary decision to move away from a big dog, to what is (at this point) a lessen-known option.
That said, we had NO problems at all with check in using Guest Manager. Everyone was amazed. Our staff and volunteers were able to easily download the app on their phone, or use an ipad.
The search option works really well, making it easy to problem solve if someone forgot to bring their ticket.
We had NO issues at check in. Everyone was thrilled.
Thank you Guest Manager!
[Additional details: This was a year two event in 2023. We had about 1200 people attend. Speakers. Sponsors. GA. VIP. Volunteers. Staff. We also had several smaller side events and used Guest Manager for all our events]
Great app for ticketed events. It's easy to use and set up, and customer service has been prompt and super helpful.
Its awesome, it has every functionality you would want for tickets: one day, multiple, recurring. It has a check-in app, it has custom fields to collect for each attendee, it has every customization you can think of. Most importantly, the customer service is very professional, fast, and very nice.
This product was used to sell general admission ticketing at multiple tiers to an event. The functionality of the app is simple and easy to manage and execute. App developer is very responsive to questions and suggestions.
I have used Event Ticketing to sell 200k+ tickets across multiple events. The support and service from the developer is first class. The flexibility of the app and its deep and clean integration into Shopify’s platform makes it the best and most feature rich ticketing solution in the app store. Event Ticketing and Shopify are the perfect solution for a business wanting a true Omni-channel solution. More and more useful and innovative features keep getting added which is a huge value as our online logistics keep growing. The developer is fully invested into the app and incredibly talented. Event Ticketing/Shopify is the future of online ticketing!