Avis (178)

Note globale
4,6
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
22 septembre 2020

Used this app to help sell tickets for our community and virtual events. Support was awesome from the team in helping get setup.

GrandVenture
Canada
4 jours d’utilisation de l’application
29 août 2023

I was struggling with a multiple choice Attendee Information question and am so happy with the customer service! They really took the time to test and figure out what was happening. I especially am grateful that I received assistance in the evening hours. For a newer app, they are really hitting the mark of our needs! Thank you Evey Events & Tickets!

Aldo Leopold Bookstore
États-Unis
4 jours d’utilisation de l’application
Staytuned a répondu 31 août 2023

Thanks for an amazing review! We're glad that you are satisfied with our app. We assure you that this doesn't stop here, we will continue to improve our service to ensure we meet your needs.

Please let us know if there is anything else you need!

26 mai 2021

I installed the Evey app a week ago, after playing for a while I realized it was almost perfect for our ticket-selling business, so I deleted all the others that I was testing. As far as I have been able to test and compared to the other ticketing apps, Evey is, by far, the best. And his support, second to none (Jason has been helping us set up the app, including some custom features without charging, he is amazing). I am so pleased with this app, keep up the good work ;)

AVIUM JETS
Espagne
4 jours d’utilisation de l’application
22 décembre 2018

Good, but missing features that would make it great. Evey has definitely reached a minimum viable product, but sluggish support with a lot of "No, we will take the into consideration..." makes me wish they weren't the only company doing this on Shopify. Maybe some competition would allow this to be a truly dynamic Events plugin. Importing CSV functionality is pretty bare bones. Would be nice if you could download a template spreadsheet fill in the columns (including custom fields) and import. The supplied custom field functionality for the cart page was a nice addition, but doesn't go far enough by also including this custom field functionality to the manual attendee option. If you take registrations offline and need to collect more attendee information than Name/Email/Variation Type, you are at a loss for a solution. Also the check-in portion of the app seems to serve little or no additional purpose other than gauging attendance. You cannot add info to the guest at checkin, which would be a huge addition here, although I understand that might be an edge case scenario. With a lot of manual work this plugin will temporarily work for our Race Event Services, but with over 5 events going at any given time $100/month seems like a fairly steep price to pay for a product that doesn't fully streamline my attendee processing.

werunthistown
États-Unis
Environ 2 mois d’utilisation de l’application
7 décembre 2021

We used Evey to sell tickets for our 2000+ attendee event in Dec 2021. It worked very well, our front-of-house staff commented on how well the app worked at check in. As organizers we appreciated the event dashboard, managing attendees, seeing sales, and creating tickets was reasonably easy if you have a basic understanding of Shopify. We needed Evey to adjust our theme so we could work out timed-entry ticket variants and email support was super responsive and very effective. They are based in north america which is a huge plus. We will use this app again. Thanks Evey!

Royal Bison Fair
Canada
2 jours d’utilisation de l’application
14 avril 2023

The product does what I needed for tickets to our museum and will be helpful for all of the events that will be going on at the museum. The team was very helpful in helping to make sure that the theme I had worked with their app.

Discovery World on Market
États-Unis
2 jours d’utilisation de l’application
Staytuned a répondu 17 avril 2023

Thank you for your review! We are glad to be able to provide the services you need for your museum.

We place a premium on customer service here - our whole team aims for that same level of service, so please touch base again whenever you need more help!

7 novembre 2017

Very slow service! They charged me double for the same event. I contacted them for refund and still my problem isn't solved !!!

Riniabileta
États-Unis
24 jours d’utilisation de l’application
Modifié le 21 décembre 2017

i installed the app, had a question, NEVER got an answer from EVEY. Reached out to Shopify, they referred me back to Evey, so basically, the run around. You are totally on your own if you use this.

In reply to the review feedback Evey left, please note, Evey did not reach out to us even after they acknowledge that we could not reach them in their review feedback. Another example of how they do not help. We really wanted to work with them but NEVER got a call or email from Evey.

New Media Film Festival
États-Unis
24 jours d’utilisation de l’application
25 octobre 2022

Terrible experience. The app is good, but if you have questions; your event will happen first before you get an answer from them, it is so frustrating. I ended up deleting this app. And also technical issues happended, like people trying to purchase tickets from their devices and only worked on the laptop, no way! Or maybe was just me with these situations, I hope it works for others. Good luck!

Total Incentives
États-Unis
16 jours d’utilisation de l’application
Staytuned a répondu 27 octobre 2022

We are so terribly sorry for your frustration, and our delay getting back to you!

We've reached out on phone and luckily were able to chat with you for almost an hour! Thanks for your time (and openness) today on our call. It was really helpful to talk through your challenges and I'm glad I was able to help you with a few items (even outside our app).

Now that we've spoken (about conflicts with some other apps you have, and potentially your theme), it seems we've ended in a good place, and will hopefully get to work with you again in Jan for your events top ensure set up of events works exactly as you expect.

2 mai 2016

I have not used their service as I was needing additional information from them. After 10 days and 4 emails I've concluded that they have ZERO customer support. Their product could work just fine but if something breaks or you need to contact them, you are out of luck which is a deal breaker for me. I'd recommend looking into BookThatApp instead.

Mr Bs Necessities Com
États-Unis
8 jours d’utilisation de l’application