Avis (177)
Affiner
-
Par note
The customer service is exceptional! They have made the registration process for our football camps a lot more seamless and efficient.
There are a few missing features they don't have that we need - like a direct integration with Google spreadsheets / drive and the ability to upload files, but otherwise it's been great so far!
Hi QB Takeover Store and team!
Thank you for your thoughtful review! We’re thrilled to hear that our customer service and registration process improvements have been so helpful for your football camps. We appreciate your feedback about the missing features and are always looking to improve.
If you need any help or have questions, please don't hesitate to reach out to us.
We have updated our review to reflect the excellent customer service provided by Hannes in addressing our concerns. Overall, this application meets the essentials of our expectations.
We look forward to gaining more visibility on a roadmap to ensure all promised features are fixed.
However, thanks to Hannes, we are confident that Evey Events is moving in the right direction and will continue to improve their platform, which is already indispensable to our internal teams.
We will gladly offer 5 stars once the following features are fixed:
- Scheduled Availability
- Add to calendar
Shout out to Hannes for delivering such great client service!
Thank you for your honest review! We're sorry the availability date feature isn't performing as intended. We're committed to fixing this issue as soon as possible.
-Evey Management Team
easy to use. quick support team!
Hi there Crowns Guam team!
Thank you for taking the time to leave us a review. Can you please tell us more about your experience with our app? Is there anything we can do to improve?
We look forward to hearing from you soon!
Great friendly service.
Hi there Kairos Dance Convention and team!
Thank you for your review! We're thrilled to hear that our team was able to give you a great support experience. Also, we'd love to hear if there's anything we can do to make your experience even better. Your feedback means a lot to us.
We hope to hear from you soon!
Priced well and works for most of our needs, though there are some flaws in the UI that inhibit functionality and haven't been resolved after reporting them 14+ months ago (can't add user from a mobile phone because the chat button blocks the Send button, as another user review reported below). We also struggled with custom uses like multi-date events where we want variants listed on the Shopify product page but don't want/need a full blown calendar or date-picker on the page, or want pricing to change if they choose more than 1 date, but we are slowly figuring out workarounds.
Overall it's a good app for the pricing and their customer service is typically responsive within a day, even if actual issue resolution takes longer.
Hi there Chicago Union and team!
Thank you so much for the detailed review! We’re glad to hear that the app meets most of your needs and that our pricing and customer service have been beneficial to your experience.
We sincerely apologize for the issues you've encountered. We understand how frustrating this can be, but please rest assured that we’re actively working on improvements to address these concerns.
If you need help with anything else, you know where to reach us!
There were some glitches but the support is awesome and fixed the issue as soon as possible.
Hey there Conscious Community!
Thank you for sharing your experience! I understand that you had encountered some issues after installation, but we're glad that our support team was able to help you out.
If you need help with anything else, please don't hesitate to reach out to us! Thank you for choosing Evey!
App is a bit finicky to use at times, especially when updating existing events to a new date.
It does work and get the job done though. Support is excellent, had a minor graphical issue I needed help with and they had it fixed in less than an hour from E-mailing them for help.
Hi there The School Of Italian Pizza!
Thank you for taking the time to leave a detailed review. We're glad that you like our app and the support we provide. We know how important it is to get issues fixed quickly, and our team is happy to be of help.
We also appreciate your honesty with this feedback. We will do our best to improve our app and keep things simple and user-friendly.
If you need further assistance, you know where to reach us! Thank you for choosing Evey!
The app has a few kinks to smooth out but I'm thoroughly happy using it because of the customer support experience that I've had with Mary Bernadeth. She helped me very quickly and guided me through the app which made things easier for me to understand. She gave me links with pictures to help me set things up as well as made personalized videos to further help me with things that I didn't understand.
Hi Purple Blossom Lavender and team!
Thank you for sharing your experience with us! We appreciate your continued support and we assure you that we will do our best to improve our app.
Bern will surely love to see this review! She's a naturally helpful person and we're glad to hear that she was able to guide you through the app.
If you need help with anything else, you know where to reach us!
Die App ist super und die Integration in Shopify funktioniert hervorragend. Ein paar mehr Personalisierungsoptionen wären toll. Die Einsteigerpreise sind fair, die Preisstaffelung ist aber nicht ideal – eigentlich würde ich wegen einer einzigen Funktion das größte Paket benötigen. Das ist aber für ein kleines Unternehmen finanziell nicht stemmbar.
Eine klare Empfehlung für eine großartige App mit Verbesserungspotenzial!
Hi TherAkademie and team!
We appreciate your detailed feedback a lot. Thank you so much for providing your insight, we will definitely consider your suggestions about our plan features and the personalized options as well.
By the way, what kind of customization within the app would you like? Can you provide us with more information so I can check this with our Customization team?
We hope to hear from you soon!
So far so good
Hi there Off Grid Studio!
Thank you for leaving a review! We'd like to learn more about your feedback. Is there anything we can do to make your experience better?
We hope to hear from you soon. Cheers!