리뷰 (166)
상세 검색
-
평점별
From my experience, this is the best ticketing app for Shopify.
It's not perfect, but the team is incredibly helpful and has shared plans to upgrade features and add versatility for my needs. I look forward to continuing to work with Evey as my ticketing site grows.
Hi MassiveTix.com and team!
Thank you so much for your thoughtful review! We're thrilled to be your go-to ticketing app and are grateful for your trust in us. It’s exciting to hear about your growing ticketing site, and we’re committed to supporting you every step of the way.
Please let us know if there’s anything else we can do to help!
This app WAS good... until now. They have implemented a change that forces a filter by month - if we don't have an event on in the current month, it just shows as 'no results' and looks as though we have nothing upcoming. The filter isn't obvious to customers - we've noticed a large drop in bookings, and been given overwhelming feedback by customers that it's not user friendly, having to go month by month until they find what they're looking for. SO so disappointed... with no plans to change it, we'll be looking for an alternative.
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the recent changes to the event filter.
The previous behavior was unintended, and we've since adjusted it to better match the expected functionality for most users. We're also exploring ways to support both options to better serve your needs.
We'll reach out soon to discuss the next steps.
-Evey Management Team
We have updated our review to reflect the excellent customer service provided by Hannes in addressing our concerns. Overall, this application meets the essentials of our expectations.
We look forward to gaining more visibility on a roadmap to ensure all promised features are fixed.
However, thanks to Hannes, we are confident that Evey Events is moving in the right direction and will continue to improve their platform, which is already indispensable to our internal teams.
We will gladly offer 5 stars once the following features are fixed:
- Scheduled Availability
- Add to calendar
Shout out to Hannes for delivering such great client service!
Thank you for your honest review! We're sorry the availability date feature isn't performing as intended. We're committed to fixing this issue as soon as possible.
-Evey Management Team
Priced well and works for most of our needs, though there are some flaws in the UI that inhibit functionality and haven't been resolved after reporting them 14+ months ago (can't add user from a mobile phone because the chat button blocks the Send button, as another user review reported below). We also struggled with custom uses like multi-date events where we want variants listed on the Shopify product page but don't want/need a full blown calendar or date-picker on the page, or want pricing to change if they choose more than 1 date, but we are slowly figuring out workarounds.
Overall it's a good app for the pricing and their customer service is typically responsive within a day, even if actual issue resolution takes longer.
Hi there Chicago Union and team!
Thank you so much for the detailed review! We’re glad to hear that the app meets most of your needs and that our pricing and customer service have been beneficial to your experience.
We sincerely apologize for the issues you've encountered. We understand how frustrating this can be, but please rest assured that we’re actively working on improvements to address these concerns.
If you need help with anything else, you know where to reach us!
They are quick and responsive. I had a hiccup, and they fixed it pretty quickly. I'm pleased.
Hey there Torah Sisters and team!
We're glad to hear that our support team was able to help you out! Thank you so much for sharing the experience you had, this helps us a lot and we truly appreciate your support.
If you need help with anything else, you know where to reach us!
Mary was great and talked me through on look how to fix my issues.
Thank you helping
Hey there Christmas Camper Convoy and team!
Thank you so much for taking the time to share the experience you had with Mary! We'll make sure that her hard work is recognized. She's a gem and we're glad to have her on our team.
If you need help with anything else, you know where to reach us!
Only set one event up so far but very easy to use.
Hi The Extraordinary Hat Company!
We're glad that you were able to easily set up your event! If you have any questions or need any help, please don't hesitate to reach out to us.
Thank you for choosing Evey!
So far so good. Easy to install and set up an event - very customisable but at the end of the day it seems to work great. I had one technical problem that came up, one email and a online chat later it was resolved within 24 hours. thanks!
Hey there Chess and Bridge team!
Thank you so much for giving us a chance to resolve your issue. We're glad that you're happy with the service we provided, and we really appreciate your kind review.
If you need help with anything else, please don't hesitate to reach out to us!
Very helpful and simple application. Easy to understand.
Had an issue with the plan we selected, but the customer service was fast and could solve the issue. Thank you.
Hi Jelmoli Inventarverkauf and team!
Thank you for your kind words! We're thrilled to hear that you found the app easy to use and that our customer service was able to resolve your issue quickly.
If you ever need anything else, please don't hesitate to reach out to us. Thank you for choosing Evey!
Its been easy to use.
Thanks for the kind feedback Bake a Cake team! Your review helps us a lot and we really appreciate your support.
If you have any questions or need help, please don't hesitate to reach out!