Omtaler (135)
Raffiner
-
Etter vurdering
Not a complete solution. Tried to use the check-in capability advertised. When tried to sign up, you get "Thank you for your interest in Evey Events. We are not accepting new user signups at this time, please check back later." Also a bit of bait and switch, $20 for shopify, and to do check-in, it's another $29 a month
Hi!
Thank you for trying out our application.
We understand there may have been some confusion when trying to use the check-in interface for the Shopify application.
The Shopify application is a complete solution and the $20/per event/per month does cover the cost of the check-in functionality.
We have a guide here on how to get ready for your event. Including how to use the check-in interface:
https://eveyevents.zendesk.com/hc/en-us/articles/360000331971-Getting-Ready-For-Your-Event
If you have any other questions or issues please don’t hesitate to reach out to us.
Cheers,
The Evey Team
Used it to run a seminar in November 2015 for 250 paying delegates. Could not have done the event profitably without this app.
Had to make one or two adaptations to match what we wanted but overall a very effective way to sell conference space through Shopify.
Will be using it again this Autumn.
The app is GARBAGE, I'm 90 minutes from the start of the event and the validation and service is completely down, I can't access the app from Shopify and customers can't see their tickets.
Nobody responds to this urgency, you are disgusting.
Hi there. I appreciate you taking the time to leave this review. I'm sorry our technical issue had such a serious impact on your event.
It is extremely rare for Evey to go offline like that. However, it did go offline, and it did mess up your event, and we truly regret that. I know we can't go back in time to fix the event experience for you or your attendees, but I will make sure that you and all our other merchants who were affected by this outage are given priority in the coming months to ensure all your future events run smoothly.
The timing was bad for us as well. It happened right when we typically have our fewest staff online. It took us longer than it should have to get the right people working to fix the issue. This is something we're addressing and will improve going forward.
I hope you choose to continue doing business with us. We really do care about your experience. We will do better.
Thank you,
Hannes Bez | Director of CX
This app has been a game-changer so far for our company! Prior to this, we were using Excel sheets to monitor and check in our guests with different ticket types. This caused so much confusion, frustration, and was extremely time-consuming. With Evey, all that hassle is eliminated. It's easy to create and merge existing events, upload event attendees, and customize their tickets. The Evey team is extremely helpful and responds in a timely manner to questions. I'm looking forward to trying out the check-in process at our upcoming event, but I am anticipating this will go smoothly!
Not that we hate excel (in fact, we love it), but... one of our favorite things to hear is that we've helped merchants manage events without over-reliance on spreadsheets.
They are hard to manage, scale and update. Especially in the middle of event registration!
We are so happy to have helped you, and make sure your events showed up as separate thumbnails. Also, we are even happier to help a women-run brand! 💪
Shoot us a note if you need help as you gear up for your upcoming LA and Scottsdale events (or others!)
Evey Events & Tickets, and especially Ron, have been an incredible support to us for our upcoming EFL Japan Summit. Their team went above and beyond to help us set up their app, which has made organizing our event a breeze. We are truly grateful for their help and highly recommend them to anyone in need of ticketing and event support services.
Thanks for this great review! We love hearing stories about Ron's dedication to our customers. If you need anything else, we're standing by to help, so just give us a shout.
If you are looking for a way to sell tickets on your Shopify Store, look no further. You can customise absolutely everything including tickets, and Apple Wallet 'passes'. In addition to this, the support is just incredible. They will even go as far as fixing complex problems themselves, or send fully personalised videos that talk you through rectifying the issue.
The whole thing from start to finish has just been an incredible experience. Huge shout out to Ron for all his help getting everything up and running.
Thank you for leaving such a great review! You made Ron's day. Reviews like this are celebrated on our team, and we are really glad to hear about your satisfaction with our app. Please touch base again whenever you need more help!
Very happy with the tech team sorting out my issue (Zac) took a little longer than expected but glad it's done! My only issue was the slow response from Customer services (emails only) and having to chase them for updates regularly. Otherwise, it's good.
We appreciate your feedback! We'd also like to thank you for your patience while we were working on the issue. We understand that there were a few hiccups along the way but our team did their best to get everything fixed. We take your feedback seriously, and we'll make sure to work harder and provide faster responses through email.
Please let us know if there is anything you might need help with. Cheers!
Really enjoying the full integration of sales thru Shopify which streamlines the event-browsing and ticket-buying experience for my customers. Also, having the tickets directly thru Shopify, keeps the customer on my website instead of sending them to a 3rd party ticket site. Excellent support staff has answered my questions and fixed things for me in a jiffy. Thank you!
Used this app to help sell tickets for our community and virtual events. Support was awesome from the team in helping get setup.
I installed the Evey app a week ago, after playing for a while I realized it was almost perfect for our ticket-selling business, so I deleted all the others that I was testing. As far as I have been able to test and compared to the other ticketing apps, Evey is, by far, the best. And his support, second to none (Jason has been helping us set up the app, including some custom features without charging, he is amazing). I am so pleased with this app, keep up the good work ;)