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This app had so many glitches once we went live. Customers can buy more tickets than inventory allows. No one to help during customer service hours. Very disappointed in this app and service. Had to update my 5 star review because we had SO MANY issues.
UPDATED REPLY: I'm so sorry about the problems you ran into over the past few days! Our team is working on this as a highest priority. I'm checking in on this along with our Team Supervisor, Sharky, several times per day. Thanks for your patience while we turn this experience around for you!
- Hannes Bez, Director of Customer Experience
PREVIOUS: Thanks for the kind words! Ron's a gem, isn't he? If you need anything else, he'll be standing by with the rest of the Evey team to make sure you're taken care of.
I have not used their service as I was needing additional information from them. After 10 days and 4 emails I've concluded that they have ZERO customer support. Their product could work just fine but if something breaks or you need to contact them, you are out of luck which is a deal breaker for me. I'd recommend looking into BookThatApp instead.
Really enjoying the full integration of sales thru Shopify which streamlines the event-browsing and ticket-buying experience for my customers. Also, having the tickets directly thru Shopify, keeps the customer on my website instead of sending them to a 3rd party ticket site. Excellent support staff has answered my questions and fixed things for me in a jiffy. Thank you!
Used this app to help sell tickets for our community and virtual events. Support was awesome from the team in helping get setup.
I installed the Evey app a week ago, after playing for a while I realized it was almost perfect for our ticket-selling business, so I deleted all the others that I was testing. As far as I have been able to test and compared to the other ticketing apps, Evey is, by far, the best. And his support, second to none (Jason has been helping us set up the app, including some custom features without charging, he is amazing). I am so pleased with this app, keep up the good work ;)
We used Evey to sell tickets for our 2000+ attendee event in Dec 2021. It worked very well, our front-of-house staff commented on how well the app worked at check in. As organizers we appreciated the event dashboard, managing attendees, seeing sales, and creating tickets was reasonably easy if you have a basic understanding of Shopify. We needed Evey to adjust our theme so we could work out timed-entry ticket variants and email support was super responsive and very effective. They are based in north america which is a huge plus. We will use this app again. Thanks Evey!
This app is exactly what i needed to sell tickets to my event. I had it up and running in 10 minutes and sold 10 tickets as soon as i launched it. The experience is great for the attendees as well with Apple Wallet. Fantastic add on to Shopify and a must have for anyone having an event.
Thanks so much for the glowing review! We're excited to help you grow your events.
Pricing is really not intelligent. Company who organize plenty of events will never pay this price ! If you took a commission instead, all companies are happy to share success but not to pay that much with any guarantee of success. Brainstorm again guys you have the app, market it well now !
Thank you for your interest in our app!
We appreciate the feedback on our pricing model but we’ve found that this model is much cheaper for the vast majority of event organizers, as opposed to a commission based model (fees per ticket sold).
We see you had the app installed for a very limited time. We would love for you to give it a longer try to help show you its capabilities. Feel free to reach out if you have any questions.
We have been using Evey since 2017 to manage our events. Before that we were printing out our Shopify order list and managing Will Call tickets with a clip board as well as wasting tons of time dealing with all the ticket transfer requests. The Evey QR codes scanner and ticket transfer features are fantastic.
Thank you for the 5-star review Spolj Ashima and team!