Evey Events & Tickets , 130 avaliações
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Great App that mostly take care of everything. However, when numbers start to grow (7000+ attendees - Karukera One Love Festival), things can sometimes get messy (attendees export, ticket types, mails sent)
2 main effort points :
=> Checkin app (but hey, up to 1000 attendees, it should work fine. For our case, after the firsts tests, we went on a custom solution on this point)
=> There is no mail tracking / dashboard (when sending the attendees tickets)
The support is also reactive, when you manage to catch their attention. But, for 20$ a month / event, it's really worth the money
Ron was incredibly helpful and kind. Not only did he answer many of my questions with rapid response time, he took the time to send me a a video to walk me through the steps to complete my project. Thank you Ron!
We love Ron's little videos too! I'm really happy to hear you were pleased with your experience. Please touch base again if you need anything else - Ron's always standing by ready to make more of those videos.
Very nice. This is the best platform we've found for integrating event ticketing into Shopify. Still isn't 100% of what we'd like to see functionality wise but the dev team really puts in work and tries to solve issues as they can. I'm sure the platform will continue to grow and I think therefore is worth the time investment. Thank you guys.
Updated Review: The dev team has been so helpful with any and all questions. Since our last review, we've reached out a handful of times with urgent issues and they've helped resolve them within 48 hours. It's great to feel this support with Even and we are excited to continue to grow with them.
Thank you for this honest review! We'd love to know what other functionalities or features you would like to see. Your feedback is precious, and we work hard to ensure that our app can provide your business needs.
We look forward to hearing from you again! Cheers!
Couple of things. 1. RON IS AMAZING! and the whole staff is extremely helpful when needed. 2. This is a growing product. Remeber that. Problems could happen but they will work diligently to fix it.
If you're looking for a turn key solution, EVEY TICKETS is a great option!
Thanks so much for using our app and referring folks to us. We hope your Wrestlecon events go so well!! 🤼
The Frosty Festival started using this app to sell tickets about 5 years ago. This app allowed us to switch from in-person ticket sales with "old-fashioned" tickets to online and in-person sales. Our customers enjoyed buying tickets online and we really enjoyed being able to see who purchased tickets, being able to re-send them their tickets, and being able to manage and download the lists.
10/10 would recommend for the customer service alone! I emailed Evey Support and Ron got back to me extremely quickly with a detailed walk-through video tailored specifically to my question.
Thanks again, Ron!
We're really happy to hear Ron's videos keep hitting the mark! On a personal note, as a history major (and lifelong nerd) it makes me particularly happy when we're able to go the extra mile for a museum. We're here whenever you need us!
Love EVEY app, and their customer service is great. They have helped our brand significantly. Thanks Ron and team!
Hi there! It is our pleasure serving you and supporting all the great work you do. Thank you for choosing Evey! We are here to help if anything else comes up!
Used it to run a seminar in November 2015 for 250 paying delegates. Could not have done the event profitably without this app.
Had to make one or two adaptations to match what we wanted but overall a very effective way to sell conference space through Shopify.
Will be using it again this Autumn.
Not a complete solution. Tried to use the check-in capability advertised. When tried to sign up, you get "Thank you for your interest in Evey Events. We are not accepting new user signups at this time, please check back later." Also a bit of bait and switch, $20 for shopify, and to do check-in, it's another $29 a month
Hi!
Thank you for trying out our application.
We understand there may have been some confusion when trying to use the check-in interface for the Shopify application.
The Shopify application is a complete solution and the $20/per event/per month does cover the cost of the check-in functionality.
We have a guide here on how to get ready for your event. Including how to use the check-in interface:
https://eveyevents.zendesk.com/hc/en-us/articles/360000331971-Getting-Ready-For-Your-Event
If you have any other questions or issues please don’t hesitate to reach out to us.
Cheers,
The Evey Team
The app is GARBAGE, I'm 90 minutes from the start of the event and the validation and service is completely down, I can't access the app from Shopify and customers can't see their tickets.
Nobody responds to this urgency, you are disgusting.
Hi there. I appreciate you taking the time to leave this review. I'm sorry our technical issue had such a serious impact on your event.
It is extremely rare for Evey to go offline like that. However, it did go offline, and it did mess up your event, and we truly regret that. I know we can't go back in time to fix the event experience for you or your attendees, but I will make sure that you and all our other merchants who were affected by this outage are given priority in the coming months to ensure all your future events run smoothly.
The timing was bad for us as well. It happened right when we typically have our fewest staff online. It took us longer than it should have to get the right people working to fix the issue. This is something we're addressing and will improve going forward.
I hope you choose to continue doing business with us. We really do care about your experience. We will do better.
Thank you,
Hannes Bez | Director of CX