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Evey's customer support is excellent. They truly understand the importance of customer satisfaction and diligently worked to identify and resolve the problems. Thank you team!
Desiconnectevents
Georgia
We're so glad to hear that you loved the customer experience! The Evey team had an amazing time providing support and your review definitely made our day.
Please let us know if you need anything else before your first event! Cheers!
Evey events is amazing great and easy to work with, Ron Cuartero is absolutely awesome. Quick responses is super helpful and resolves any issue extremely fast
Thank you for taking the time to leave a glowing review! Ron had an amazing time helping you out! I agree with you, he is amazing and we're glad to have him on our team.
Please feel free to reach out if you need help with anything else. Cheers!
We use this app for tickets to our weekend shows. Every time I've needed anything form the Evey team they've been amazing and SO helpful. I'm pretty limited on tech stuff, they are always there to walk me through step by step, show me articles and have even gone as far to add options to my events if it wasn't already available. Love having their help and support!
Happy to be your extra "tech support" as you work through setting up your comedy shows. We may not be able to make you laugh, but we can at least make you smile. 😊 Shoot us a note whenever you need help!
When we take our next trip to Utah, you better believe we will be in your audience!
I had a small issue with Evey and i worked with Rolando to help fix it. He was very quick to answer me and work through the issue. He got the work done quickly, did it right the first time, and was courteous the whole way through. Feel comfortable knowing that if anything pops up, they will help you get it right.
Thanks for the review, Nature Reliance! The same way you want your customers to be prepared for your Level 1 and Level 2 courses, our goal is to ensure you're comfortable using (and learning) Evey, and when you hit a stumbling block, our team can jump in an help.
P.S. we love the calendar view of all events on your site!
We have used Evy for several events and haven't had any issues with tracking and attendee check-ins. Also, assistance with customer support is quick and efficient. No concerns to date.
Hi Toschia! Thank you for leaving a review, you made our day! Ron also had a great time chatting with you earlier.
We're glad to hear that you haven't had any issues while using our app. Please let us know if there is anything else you need assistance with!
we used evey for a charity event. We were first time users of the shopify platform and added evey. Once we got used to shopify and learned how to use evey with ticket sales, it was super beneficial. The support staff at evey was way above our expectations and they even offered to get on a zoom call to explain how the platform worked.
The evey check-in app also works surprisingly well. The only issue we ran into (very likely because we didnt set it up right) was a handful of people claimed they never received their tickets. The good thing was the evey check in can still be used to check guests in just by searching their names.
Hey there team!
Thank you for the wonderful and detailed review! We appreciate your support and we'll continue to do our best to provide you with excellent customer service.
If you have any questions or need help with anything else, you know where to reach us!
We use Evey to manage roughly 200 events a year (with over 2500 tickets sold) through our Shopify store, http://camptech.ca.
We've been really pleased with what's possible with Evey, and whenever we've had any issues (not many), the Evey team is fast to respond and even customize things for us.
Before building our site, we looked at many event management solutions. Evey is perfect for us, and is the only one we recommend.
Very nice. This is the best platform we've found for integrating event ticketing into Shopify. Still isn't 100% of what we'd like to see functionality wise but the dev team really puts in work and tries to solve issues as they can. I'm sure the platform will continue to grow and I think therefore is worth the time investment. Thank you guys.
Updated Review: The dev team has been so helpful with any and all questions. Since our last review, we've reached out a handful of times with urgent issues and they've helped resolve critical issues within 48 hours.
Thank you for this honest review! We'd love to know what other functionalities or features you would like to see. Your feedback is precious, and we work hard to ensure that our app can provide your business needs.
We look forward to hearing from you again! Cheers!
I managed two stores. the first few events we ran worked fine. The setup was painless.
However, one event keeps every day drops the number of tickets available, to match the number that have been sold. So the store shows it sold out.
Problems come up with every app -- however the response from the developers has been abismal. To my initial cry for help I got a single response and they fixed the problem for the wrong event (which didn't have the problem at all) and then, I accidentally discovered -- in the wrong store.
by accident I discovered I have two events that i did not create in the wrong store that I can't delete.
Wierd things can happen with all sorts of apps. Responsive service is what makes the difference. After my events are done, i'll be looking for alternatives to Evey.
Excellent customer service (even with the free plan!)
Hi there Festligt team!
I'm glad to hear that our support team was able to help you out! Thank you so much for the support, we appreciate the wonderful review!
If you need anything else, please don't hesitate to reach out to us!