Reviews (165)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing large-scale events, praising its ability to handle ticket sales, refunds, and resending tickets efficiently. Its user-friendly interface supports multiple languages and features like a Check-In app, customizable tickets, and recurring events support. Integration with Shopify and Apple Wallet is also appreciated. Merchants commend the exceptional customer support, noting quick, personalized troubleshooting aids.

January 16, 2024

Please
France
12 months using the app
Staytuned replied January 17, 2024

Hey team!

Thank you so much for taking the time to leave a 5-star review for our app! We appreciate this a lot.

Please reach out if you need any help!

January 24, 2025

SET4ALL
Canada
3 minutes using the app
Staytuned replied January 27, 2025

Thank you for the 5-star review SET4ALL and team! We appreciate your support.

December 23, 2024

Confetti Play and Cafe LLC
United States
9 minutes using the app
Staytuned replied December 26, 2024

Thank you for the 5-star review Confetti Play and Cafe LLC! We appreciate your support.

April 30, 2024

Gifts Just Because
United States
14 minutes using the app
Staytuned replied May 1, 2024

Thank you for the 5-star review team! We appreciate your support and partnership.

January 11, 2024

'Sippsi Good Tea
United States
4 minutes using the app
Staytuned replied January 15, 2024

Hi 'Sippsi Good Tea and Team!

Thank you for your review! We'd love to hear more from you. Can you share your experience with our app? Is there anything we can do to make your experience better?

I look forward to your feedback!

July 15, 2025

My Store
United States
June 22, 2025

Markson from support team is very helpful.

Greenzone Academy
Malaysia
June 13, 2025

Shopeedika
India
June 7, 2025

Very unresponsive to messages regarding billing issues.

Lake Chapala Transport
Mexico
April 28, 2025

So far it was easy, we will see if it continues to be

Nothing Fancy
United States
6 minutes using the app
Staytuned replied April 30, 2025

Hi Nothing Fancy and team!

Thank you for sharing the experience you're having with our app so far. If you encounter any challenges or if you have any questions, please don't hesitate to reach out to us, we'd be glad to help!

Thank you for choosing Evey!

November 2, 2024

I love the set up and it's very easy to navigate! I can check customer's in to the event, track who's coming and price how I want. Very excited for this to be my new event plug-in.

J.R Candle Company
United States
19 minutes using the app
Staytuned replied November 5, 2024

Hi there J.R Candle Company!

Thank you so much for the wonderful review! We're excited to hear that you're having an amazing time using our app. We'll do our best to ensure that your experience with our app continues to improve.

If you need any help, please don't hesitate to reach out to our team. Thank you for choosing Evey!

September 8, 2024

Spolj Ashima
Italy
About 1 month using the app
Staytuned replied September 9, 2024

Thank you for the 5-star review Spolj Ashima and team!

September 2, 2024

Mary was great and talked me through on look how to fix my issues.
Thank you helping

Christmas Camper Convoy
United Kingdom
7 months using the app
Staytuned replied September 4, 2024

Hey there Christmas Camper Convoy and team!

Thank you so much for taking the time to share the experience you had with Mary! We'll make sure that her hard work is recognized. She's a gem and we're glad to have her on our team.

If you need help with anything else, you know where to reach us!

August 24, 2024

Super j'ai facilement trouver comment faire un event

BPGWEAR
Canada
11 days using the app
Staytuned replied August 26, 2024

Hi BPGWEAR and team!

We're excited to hear that you had a hassle-free experience setting up your first event! Thank you so much for sharing your feedback, we truly appreciate it.

Please let us know if there's anything else we can help you with. Cheers!

August 21, 2024

Very helpful and simple application. Easy to understand.
Had an issue with the plan we selected, but the customer service was fast and could solve the issue. Thank you.

Jelmoli Inventarverkauf
Switzerland
29 days using the app
Staytuned replied August 22, 2024

Hi Jelmoli Inventarverkauf and team!

Thank you for your kind words! We're thrilled to hear that you found the app easy to use and that our customer service was able to resolve your issue quickly.

If you ever need anything else, please don't hesitate to reach out to us. Thank you for choosing Evey!

August 19, 2024

Mysterify by CLIJ
India
Staytuned replied August 21, 2024

Thank you for the review Mysterify by CLIJ and team! We appreciate the support.

July 27, 2024

Very useful and helpful with lots of features!

AntonioLintz
Germany
2 days using the app
Staytuned replied July 29, 2024

Hi there AntonioLintz and team!

We're excited to hear that you loved our app! Thank you so much for your kind feedback, this helps us a lot.

If you need help or have any questions, please feel free to reach out to us! Thank you for choosing Evey!

July 20, 2024

Shopifyストアでのオンラインチケット販売のためにこのアプリを使用しています。
アプリに不具合が発生したためサポートに連絡し、大きめの不具合だったようで修正まで少し時間はかかりましたが、日本と本国の時差があるにもかかわらず、サポートとのやり取りは迅速にできて随時状況の報告もしてくれたので良かったです。

アプリ自体は非常に使いやすく、イベントの管理とチケットの販売がやりやすく、非常に便利です。チケットのデザインのカスタマイズやさまざまなイベントの詳細を扱う機能が非常に役立っています。

他のアプリと比較しても、Shopifyでオンラインチケット販売を行うならこのアプリ一択だと感じました。強くお勧めします。

ワンパウンダーチャレンジ2024 第1弾
Japan
About 2 years using the app
Staytuned replied July 22, 2024

Hi there team!

Thank you so much for the wonderful and detailed review! We're glad that everything was sorted out and fixed. We appreciate your patience while we were working on that.

Your recommendation is highly appreciated. We hope to have a long and fruitful partnership with you and your team.

If you need help with anything else, you know where to reach us!

June 19, 2024

Juuso Jokiniemi
Finland
5 minutes using the app
Staytuned replied June 20, 2024

Hi Juuso Jokiniemi and team,

This is Sharky, one of the Team Supervisors here at Evey.

Your feedback is very important to us, and we would like to know the reason as to why you left this review. Can you tell us about your experience? If you need any help setting the app up, or if you've encountered any issues, our team is always available to lend you a hand.

We hope to hear from you soon.

Respectfully yours,
Sharky
Team Supervisor - Evey Events & Tickets

May 29, 2024

locura!

LA 14 BARBER STUDIO
Spain
3 minutes using the app
Staytuned replied June 3, 2024

Hey there LA 14 BARBER STUDIO!

Thank you for leaving us a 5-star review! We appreciate the efforts and we are grateful for your support.

If you need any help, please don't hesitate to reach out to our team!

May 9, 2024

Auraki Mai Collections
New Zealand
3 minutes using the app
Staytuned replied May 10, 2024

Thank you for the 5-star review Auraki Mai Collections! We appreciate the support.

April 30, 2024

increible

DBF's Store
Spain
2 days using the app
Staytuned replied May 1, 2024

Hey there DBF's Store!

We're glad that you liked our app! Thank you so much for taking the time to leave us a review, this helps us a lot.

If you need any help, please don't hesitate to reach out to us!

April 2, 2024

we used evey for a charity event. We were first time users of the shopify platform and added evey. Once we got used to shopify and learned how to use evey with ticket sales, it was super beneficial. The support staff at evey was way above our expectations and they even offered to get on a zoom call to explain how the platform worked.

The evey check-in app also works surprisingly well. The only issue we ran into (very likely because we didnt set it up right) was a handful of people claimed they never received their tickets. The good thing was the evey check in can still be used to check guests in just by searching their names.

A Night In Monaco Charity Gala
United States
8 months using the app
Staytuned replied April 4, 2024

Hey there team!

Thank you for the wonderful and detailed review! We appreciate your support and we'll continue to do our best to provide you with excellent customer service.

If you have any questions or need help with anything else, you know where to reach us!

February 26, 2024

Easy to use, reasonably priced, full-featured, good people.

BostonGlory
United States
Staytuned replied February 28, 2024

Hey there BostonGlory and team!

Thank you for your kind words. It is these kinds of reviews that we always look forward to seeing. Thank you for making our day! We appreciate your support!

Please let us know if there's anything you might need assistance with!

December 18, 2023

Really good app for booking and for event ! That make a lot of things easier than initially! I greatly recommend !

Adventify
France
17 days using the app
Staytuned replied December 21, 2023

Hey there Adventify and Team!

Thank you for the heartwarming review. Your kind words completed our day!

If there is anything else we can do to help, please let us know! Thanks for choosing Evey!

December 12, 2023


Arcealito Virtudazo was very helpful, he guided me well. Now the problem is fixed

Ariko
India
About 1 month using the app
Staytuned replied December 13, 2023

Hey there Ariko and Team!

Glad to hear that Arci was able to help you out! Thank you for providing your honest feedback for our app, this helps us a lot!

Please reach out if you need help with anything else! Thank you for choosing Kiwi!

September 11, 2023

Ron was excellent to work with. I look forward to using EVEY!

Good Shepherd Defense
United States
About 12 hours using the app
Staytuned replied September 12, 2023

Thanks for leaving a review, Justin! Ron had a great time assisting you and we're glad to be able to meet your expectations.

Our help doesn't stop here. Please let us know if there is anything else you need assistance with. Cheers!

July 5, 2023

So far the app looks good and is easy to use. I had an issue and the customer support responded quickly and efficiently.

distorsión
Chile
4 days using the app
Staytuned replied July 7, 2023

Thank you so much for this honest review! Our team works hard to ensure that your inquiries are answered as quickly as possible, and we are glad to be of help to your store!

Please let us know if you need any help, you know where to reach us. Cheers!

May 28, 2023

The app is GARBAGE, I'm 90 minutes from the start of the event and the validation and service is completely down, I can't access the app from Shopify and customers can't see their tickets.

Nobody responds to this urgency, you are disgusting.

Chupate una Japi
Chile
About 1 month using the app
Staytuned replied May 30, 2023

Hi there. I appreciate you taking the time to leave this review. I'm sorry our technical issue had such a serious impact on your event.

It is extremely rare for Evey to go offline like that. However, it did go offline, and it did mess up your event, and we truly regret that. I know we can't go back in time to fix the event experience for you or your attendees, but I will make sure that you and all our other merchants who were affected by this outage are given priority in the coming months to ensure all your future events run smoothly.

The timing was bad for us as well. It happened right when we typically have our fewest staff online. It took us longer than it should have to get the right people working to fix the issue. This is something we're addressing and will improve going forward.

I hope you choose to continue doing business with us. We really do care about your experience. We will do better.

Thank you,

Hannes Bez | Director of CX

Edited April 14, 2023

Very happy with the tech team sorting out my issue (Zac) took a little longer than expected but glad it's done! My only issue was the slow response from Customer services (emails only) and having to chase them for updates regularly. Otherwise, it's good.

Little Kid Town
United Kingdom
2 months using the app
Staytuned replied April 13, 2023

We appreciate your feedback! We'd also like to thank you for your patience while we were working on the issue. We understand that there were a few hiccups along the way but our team did their best to get everything fixed. We take your feedback seriously, and we'll make sure to work harder and provide faster responses through email.

Please let us know if there is anything you might need help with. Cheers!

April 11, 2023

I dealt with Zach Siecinski over the last few days and he was brilliant. He resolved all my issues and answered all my questions, being attentive at all times.

This is my second event using this app and so far have had no issues other than my own misunderstanding of its usage methods.

Kelly

Thanks Zach

Starlit Therapies
Ireland
9 months using the app
Staytuned replied April 11, 2023

Thanks for this amazing review team! We agree, Zach is brilliant and we are very proud to have him on our team! We're glad to hear that all your issues were resolved and your questions were answered.

Feel free to touch base in case anything else comes up! Cheers!

Edited April 5, 2023

If you are looking for a way to sell tickets on your Shopify Store, look no further. You can customise absolutely everything including tickets, and Apple Wallet 'passes'. In addition to this, the support is just incredible. They will even go as far as fixing complex problems themselves, or send fully personalised videos that talk you through rectifying the issue.

The whole thing from start to finish has just been an incredible experience. Huge shout out to Ron for all his help getting everything up and running.

Pixlfox
United Kingdom
14 days using the app
Staytuned replied April 5, 2023

Thank you for leaving such a great review! You made Ron's day. Reviews like this are celebrated on our team, and we are really glad to hear about your satisfaction with our app. Please touch base again whenever you need more help!

February 22, 2023

RON, RON, RON! What would be do without you. RON is the guy you want with you through the thick and thin. In all honesty, he has had our back throughout all of the instalation process. If I could give more grades it would be 100/100, 20/20, A+ and of course 5/5.

The app itself if very easy to use, it has all the tools we need to make a sucesful event. I am very happy with it and would recomended it in a heartbeat.

Thanks to everyone involved in the process of making this app, and thanks Ron again for the outstanding support.

Cheers!

Accendi Le Stelle
Italy
11 days using the app
Staytuned replied February 23, 2023

We absolutely loved this review! You made Ron's day. He had a great time helping you get set up. Feel free to drop us a line at support again at any time. Thank you!

December 22, 2022

This app is exactly what i needed to sell tickets to my event. I had it up and running in 10 minutes and sold 10 tickets as soon as i launched it. The experience is great for the attendees as well with Apple Wallet. Fantastic add on to Shopify and a must have for anyone having an event.

Mat Made Store
United States
About 7 hours using the app
Staytuned replied December 22, 2022

Thanks so much for the glowing review! We're excited to help you grow your events.

October 25, 2022

Terrible experience. The app is good, but if you have questions; your event will happen first before you get an answer from them, it is so frustrating. I ended up deleting this app. And also technical issues happended, like people trying to purchase tickets from their devices and only worked on the laptop, no way! Or maybe was just me with these situations, I hope it works for others. Good luck!

Total Incentives
United States
16 days using the app
Staytuned replied October 27, 2022

We are so terribly sorry for your frustration, and our delay getting back to you!

We've reached out on phone and luckily were able to chat with you for almost an hour! Thanks for your time (and openness) today on our call. It was really helpful to talk through your challenges and I'm glad I was able to help you with a few items (even outside our app).

Now that we've spoken (about conflicts with some other apps you have, and potentially your theme), it seems we've ended in a good place, and will hopefully get to work with you again in Jan for your events top ensure set up of events works exactly as you expect.

September 26, 2022

App is amazing!! Quick check in, good shopify integration and it has everything you could possibly want.

Planthood Australia
Australia
3 months using the app
Staytuned replied October 3, 2022

Thanks, Planthood team! We are so happy that your Houseplant Festival was a success. We are here and ready to support your next event! 🌱

February 23, 2022

Works well for our festivals and the Evey Events customer support were quick to get back to us and helpful

Wavelength Shop
United Kingdom
Over 5 years using the app
Staytuned replied May 3, 2022

Hey Wavelength shop, thanks for taking the time to review us! While we can't yet hang 5 (or 10), we can happily support you with any future festival tickets. 🤙

December 7, 2021

We used Evey to sell tickets for our 2000+ attendee event in Dec 2021. It worked very well, our front-of-house staff commented on how well the app worked at check in. As organizers we appreciated the event dashboard, managing attendees, seeing sales, and creating tickets was reasonably easy if you have a basic understanding of Shopify. We needed Evey to adjust our theme so we could work out timed-entry ticket variants and email support was super responsive and very effective. They are based in north america which is a huge plus. We will use this app again. Thanks Evey!

Royal Bison Fair
Canada
2 days using the app
December 6, 2021

We have been using Evey since 2017 to manage our events. Before that we were printing out our Shopify order list and managing Will Call tickets with a clip board as well as wasting tons of time dealing with all the ticket transfer requests. The Evey QR codes scanner and ticket transfer features are fantastic.

TheCalendar
Canada
December 2, 2021

Fantastic app - highly recommended. I've been really pleased to find and work with Evey, and support has been second to none. My client has a series of events (45 events/sessions over a month of dates, with different ticket types and times) Evey has been able to accommodate this, and without commission charges has delivered better value and flexibility than previous solutions. The team at Evey have been fantastic, on hand to help with any requests or queries so have to commend the team. Whilst the events haven't yet taken place, I've evaluated the 'check-in' app, and have no doubt it will be perfect. Especially since tickets bought at the same time are linked, so hopefully check-in will be seamless. Thanks for your help guys. Great App, A+++

Timmermans Garden Centre
United Kingdom
2 months using the app
October 25, 2021

+ easy to install and use
+ constantly improving
+ support is very helpful and open to feedback
+ very reasonable pricing

theorangeroom
Germany
Over 2 years using the app
Edited July 13, 2021

Very easy app to use for event tickets on Shopify. Their team is extremely helpful and they always respond quickly. Everything has been great.

PopCon Retreat
United States
9 months using the app
July 9, 2021

We purchased this app to sell tickets for a virtual conference. I couldn’t recommend these guys enough. Their support team is fantastic. Hands down one of the best customer support experiences I’ve had with a 3rd party app. They were also really accommodating and made adjustments as needed. When it came time to start making sales, we had a well tailored event setup at a very reasonable price. I’m sure this app will only get better as time goes on, given this team’s dedication to excellence.

The Elephant Temple
United States
About 1 month using the app
July 8, 2021

The best app for events that I found. Plus amazing customer service. I looked for a while for the right app to do this -- and this was the one I am happy I ended up using.

PodcastMerch.com
United States
Almost 2 years using the app
June 29, 2021

I am using this application for an event, I love the results!
Everything works great, thank you very much!

kass studio
Mexico
17 days using the app
June 11, 2021

This app is amazing!!! It offers so many great features for events organizers to manage both live and virtual events. Best event app and best price on the market. Isaac and his team offers an awesome customer support and also very fast. I totally recomended it!

Jornada Científica de Salud Capilar
United States
About 2 months using the app
October 19, 2020

This app is a great solution to capture extra data from customers who purchase multiple virtual event tickets for other people. The Evey team was super helpful, patient, and quick to respond when we ran into any issues!

TPN.Health
United States
About 1 month using the app
September 17, 2020

Over all very pleased! - Had some technical issues when I first started using this application. However, I soon as I reached out for support I was met with a fast response by Jason Normore who was very helpful. Even afterwards when I had some operator error, he was quick to resolve my query. Would defiantly recommend this app to a friend. The back up support offered is 2nd to none.
EasilyOne Ltd

EasilyOne
Ireland
About 2 months using the app
August 10, 2020

The Frosty Festival started using this app to sell tickets about 5 years ago. This app allowed us to switch from in-person ticket sales with "old-fashioned" tickets to online and in-person sales. Our customers enjoyed buying tickets online and we really enjoyed being able to see who purchased tickets, being able to re-send them their tickets, and being able to manage and download the lists.

Frosty Festival
Canada
About 1 year using the app
October 11, 2019

Pricing is really not intelligent. Company who organize plenty of events will never pay this price ! If you took a commission instead, all companies are happy to share success but not to pay that much with any guarantee of success. Brainstorm again guys you have the app, market it well now !

SAMOVIE
Switzerland
6 minutes using the app
Staytuned replied October 14, 2019

Thank you for your interest in our app!

We appreciate the feedback on our pricing model but we’ve found that this model is much cheaper for the vast majority of event organizers, as opposed to a commission based model (fees per ticket sold).

We see you had the app installed for a very limited time. We would love for you to give it a longer try to help show you its capabilities. Feel free to reach out if you have any questions.

June 20, 2019

Not a complete solution. Tried to use the check-in capability advertised. When tried to sign up, you get "Thank you for your interest in Evey Events. We are not accepting new user signups at this time, please check back later." Also a bit of bait and switch, $20 for shopify, and to do check-in, it's another $29 a month

Happening.io
New Zealand
11 months using the app
Staytuned replied July 2, 2019

Hi!

Thank you for trying out our application.

We understand there may have been some confusion when trying to use the check-in interface for the Shopify application.

The Shopify application is a complete solution and the $20/per event/per month does cover the cost of the check-in functionality.

We have a guide here on how to get ready for your event. Including how to use the check-in interface:
https://eveyevents.zendesk.com/hc/en-us/articles/360000331971-Getting-Ready-For-Your-Event

If you have any other questions or issues please don’t hesitate to reach out to us.

Cheers,

The Evey Team

March 7, 2019

DO NOT USE. We have been continuously overcharged by this app long after we have stopped selling tickets for our events, and as the app will not load for us, we are unable access it further to address the issue. We have been in communication with them for months flagging this issue, during which they have continued to take significant payments from our account, without properly addressing the issue. AVOID.

Carlow Arts Festival 2018
Ireland
Almost 2 years using the app
Edited August 21, 2018

Great App that mostly take care of everything. However, when numbers start to grow (7000+ attendees - Karukera One Love Festival), things can sometimes get messy (attendees export, ticket types, mails sent)

2 main effort points :
=> Checkin app (but hey, up to 1000 attendees, it should work fine. For our case, after the firsts tests, we went on a custom solution on this point)
=> There is no mail tracking / dashboard (when sending the attendees tickets)

The support is also reactive, when you manage to catch their attention. But, for 20$ a month / event, it's really worth the money

Karukera One Love
Guadeloupe
5 months using the app
August 6, 2018

I've been working with Evey for about two years and have found it to be an excellent solution. Gets you the best of Shopify (with its considerable strengths) with the added support of event management. The team also helped configure a custom solution for a large-scale conference.

While custom builds can be a little rough... (I consider ours a beta), the Evey team have been incredibly responsive to create precisely the manager we asked for, with very friendly support. Very positive experience.

It's been very positive for us.

University Of Utah Health
United States
About 1 year using the app
Edited June 5, 2018

Do not use this app if you plan on running a efficient, seamless check in for medium to large scale events. (3000+)

The app is full of bugs and errors, constantly kicking back 404 errors when checking in 1000's of people. We had to reset our devices CONSTANTLY to log back in and try and get them to work.

The server that the check-in service runs on is terrible slow and unreliable.

The customer service is nearly non-existent.

Absolutely bring a print out of the attendee list beacuse you're going to spend half your day checking in people manually, on a piece of paper.

I seriously recommend finding another app unless you're running a tiny event.

Hopsauce
United States
Over 1 year using the app