The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
I have had this app for a year and our site is selling tickets online. The app has suited our purpose with delivering tickets and reporting. The only problem is when you need support from evey event it takes weeks until they respond. When your selling tickets you need a quick response. When I first purchased the app they were very quick to respond. It would be nice if there were other apps like this on Shopify so there was a bit of competition.
Good, but missing features that would make it great. Evey has definitely reached a minimum viable product, but sluggish support with a lot of "No, we will take the into consideration..." makes me wish they weren't the only company doing this on Shopify. Maybe some competition would allow this to be a truly dynamic Events plugin. Importing CSV functionality is pretty bare bones. Would be nice if you could download a template spreadsheet fill in the columns (including custom fields) and import. The supplied custom field functionality for the cart page was a nice addition, but doesn't go far enough by also including this custom field functionality to the manual attendee option. If you take registrations offline and need to collect more attendee information than Name/Email/Variation Type, you are at a loss for a solution. Also the check-in portion of the app seems to serve little or no additional purpose other than gauging attendance. You cannot add info to the guest at checkin, which would be a huge addition here, although I understand that might be an edge case scenario. With a lot of manual work this plugin will temporarily work for our Race Event Services, but with over 5 events going at any given time $100/month seems like a fairly steep price to pay for a product that doesn't fully streamline my attendee processing.