Reviews (158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for efficiently managing and selling tickets for events directly through Shopify. They praise its cost-effectiveness and seamless integration that enhances the customer purchasing experience. The app is user-friendly, featuring instant digital ticket delivery, Apple Wallet integration, and effective check-in processes. Customer support is also noted for its responsiveness and personalized assistance, including video tutorials and direct communication.
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Great App that mostly take care of everything. However, when numbers start to grow (7000+ attendees - Karukera One Love Festival), things can sometimes get messy (attendees export, ticket types, mails sent)
2 main effort points :
=> Checkin app (but hey, up to 1000 attendees, it should work fine. For our case, after the firsts tests, we went on a custom solution on this point)
=> There is no mail tracking / dashboard (when sending the attendees tickets)
The support is also reactive, when you manage to catch their attention. But, for 20$ a month / event, it's really worth the money
The Frosty Festival started using this app to sell tickets about 5 years ago. This app allowed us to switch from in-person ticket sales with "old-fashioned" tickets to online and in-person sales. Our customers enjoyed buying tickets online and we really enjoyed being able to see who purchased tickets, being able to re-send them their tickets, and being able to manage and download the lists.
Used it to run a seminar in November 2015 for 250 paying delegates. Could not have done the event profitably without this app.
Had to make one or two adaptations to match what we wanted but overall a very effective way to sell conference space through Shopify.
Will be using it again this Autumn.
Very happy with the tech team sorting out my issue (Zac) took a little longer than expected but glad it's done! My only issue was the slow response from Customer services (emails only) and having to chase them for updates regularly. Otherwise, it's good.
We appreciate your feedback! We'd also like to thank you for your patience while we were working on the issue. We understand that there were a few hiccups along the way but our team did their best to get everything fixed. We take your feedback seriously, and we'll make sure to work harder and provide faster responses through email.
Please let us know if there is anything you might need help with. Cheers!
Hi 'Sippsi Good Tea and Team!
Thank you for your review! We'd love to hear more from you. Can you share your experience with our app? Is there anything we can do to make your experience better?
I look forward to your feedback!